Ressenyes de Long Tall Sally

We appreciate you giving us a try after seeing our clothing range for taller customers, and we’re disappointed to learn we did not meet your expectations. Your comments have been noted and shared with the relevant team as we continue working to improve our customers’ experience.

Thank you for your feedback. We’re sorry to hear that the return cost from the USA was disappointing and understand how frustrating it can feel when returns become expensive in comparison to the item itself. As an international retailer, return shipping costs can vary depending on location and carrier rates, but we appreciate that this impacts the overall shopping experience. Your comments have been shared with our team as we continue reviewing ways to improve our international returns process.

We’re pleased to hear one of the items worked for you, but we appreciate that the return experience has let this down. Your comments have been shared with the relevant team as we continue working to improve the returns process and overall customer experience.