Ressenyes de Long Tall Sally

Sorry to hear your order was cancelled without any explanation — that’s understandably frustrating, especially when you were still waiting on a response to your query. Sometimes orders are automatically cancelled due to stock issues, payment authorisation problems, or other fulfilment checks, but you should still have been clearly informed of the reason at the time. We can see why the lack of communication would leave you feeling overlooked. This isn’t the experience we’d want you to have, and your feedback will be passed on so it can be addressed.