Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Homefire | Opinions d'atenció al client per a | https://www.feefo.com/reviews/logs2u Feefo

Mostrant 1,623 ressenyes

Client de confiança

2 years ago

Data de la compra: 04/03/2022

Fitxer multimèdia carregat

Veure tots els mitjans (2)

Wet, stinking and mouldy!

Previous purchases were great. The last delivery of 21 bags of Kiln Dried logs arrived soaking wet and covered in blue mould and stinking!! This was the 24th January. I phoned and immediately asked...

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Ressenyes sobre un producte

Colin Summers

2 years ago

Data de la compra: 27/08/2022

Què Colin Summers va dir sobre Homefire:

Very friendly and helpful

Ressenyes sobre un producte

Client de confiança

2 years ago

Data de la compra: 31/08/2022

Deliver the goods you ordered and paid for. I ordered on the 7th of the month th and had not received my order by the 1st of the following month

servicedeliveryteam@cplindustries.co.uk

Homefire

2 years ago

Good afternoon, Apologies for the delay in delivery. We are working extra days with more drivers to get deliveries out sooner. We had an influx in orders we weren't prepared for but we are now getting back on track. Thanks, Service Delivery Team

Peter ling

2 years ago

Data de la compra: 28/09/2022

Què Peter ling va dir sobre Homefire:

Older customer impressed.

Ordering was quick and easy. I was particularly impressed by the request of the driver to carry the bag to our shed, it made such a differance to an older customer.

Ressenyes sobre un producte

Marta Starczynska

2 years ago

Data de la compra: 28/09/2022

Què Marta Starczynska va dir sobre Homefire:

Long delivery

Not happy. I had to cancel my order as delivery was taking to long.(nearly a month)

Ressenyes sobre un producte

Nicky Davis

2 years ago

Data de la compra: 28/09/2022

Què Nicky Davis va dir sobre Homefire:

Long delivery and delay. Understandable due to time of year and high demand

Had 1 email to say delivery was delayed. Waited and waited, eventually got through to customer services, not very helpful didn’t fill me with confidence, felt like I might be dealing with a fake...

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servicedeliveryteam@cplindustries.co.uk

Homefire

2 years ago

Good afternoon, I apologize for the delay in delivery as said we had a large influx in orders which added delays to delivery. Majority of our depots are now caught up so deliveries will be back more to our usual time frame. Unfortunately our system has been down for a couple weeks in which we send customers texts and emails about delivery dates to let them know when deliveries are coming so we haven't been able to notify customers. I apologize for any inconvenienced caused and have logged as a complaint for you. Thanks, Service Delivery Team

Client de confiança

2 years ago

Data de la compra: 28/09/2022

Delayed delivery

A ridiculously long time for it to be delivered. Had to email and then ring twice to ask what happened to my order and just kept getting told the order was delayed. After I made my second phone call...

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servicedeliveryteam@cplindustries.co.uk

Homefire

2 years ago

Apologises for the delay and any inconvenience this may have caused, Due to high demand on fuel because of the energy crisis this has caused the delays to happen, Once a delivery date was given you should have had an email the day before given from you to let you know and also regular updates via email/text also.

Ressenyes sobre un producte

Gerard Carroll

2 years ago

Data de la compra: 28/09/2022

Què Gerard Carroll va dir sobre Homefire:

Fine for customer service

Reasonable price and well packaged in strong bags ideal for storage. Delivery was longer than stated initially. Website was easy to use.

Ressenyes sobre un producte

Sue ROBERTSON

North Berwick

2 years ago

Data de la compra: 28/09/2022

Què Sue ROBERTSON va dir sobre Homefire:

Professional company, good service, excellent products

Ordering very easy. I’ve used the product before so knew what I wanted. Delivered on a big truck but gentleman driver very helpful in unloading & leaving at my house.

Ressenyes sobre un producte

Client de confiança

2 years ago

Data de la compra: 28/09/2022

Very good service

Quick efficient service and prices quite reasonable

Ressenyes sobre un producte

No heu rebut cap invitació a les ressenyes?

Quant a Homefire

Homefire is part of Homefire Group Ltd., the UK’s largest coal and solid fuel supplier, with over 30 coal depots nationwide. Our friendly and local service has helped us gain over 90,000 regular customers, and we also hold the Royal Warrant to supply solid fuel to His Majesty The King.

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01246212001

Westthorpe Fields Road, Killamarsh, Sheffield, South Yorkshire, S21 1TZ, United Kingdom

Per què confiar en les ressenyes de Feefo?

Més informació sobre Feefo

Ressenyes de Homefire

Homefire Kiln Dried Hardwood Logs - Bag (18 Litre)Més ressenyes d’aquest producte (93)Veure la pàgina del producteVery wet and mouldy and stinking!

Brazier Smokeless Coal - 25kgMés ressenyes d’aquest producte (297)Veure la pàgina del producteEasy to light with low ash

Brazier Smokeless Coal - 10kgMés ressenyes d’aquest producte (297)Veure la pàgina del producteExcellent product for the winter.

CPL Kiln Dried Hardwood Logs - 16 Litre BagMés ressenyes d’aquest producte (4)Veure la pàgina del productePoor updayes regarding delivery a had to chase up to get infoabout my order. Eventually after a month I cancelled it.

Homefire Heat Logs (shimada)Més ressenyes d’aquest producte (158)Veure la pàgina del producteAs expected from a product I always use

Homefire Supapak KindlingMés ressenyes d’aquest producte (164)Veure la pàgina del producteAs expected from a product I always use

Homefire Kiln Dried Hardwood Logs - Large Bag (58 Litre)Més ressenyes d’aquest producte (298)Veure la pàgina del producteLost 2 stars because the moisture content is borderline high at 20.5 - 21% on the 3 logs I split and tested from one bag.

Brazier Smokeless Coal - 10kgMés ressenyes d’aquest producte (297)Veure la pàgina del producteGood burning fuel lasts for quite a few hours

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?