We ordered a robot vacuum. After less than a month it quit working. We were told they couldn’t do anything about it and to contact the manufacturer. After numerous calls and hours on hold, still...
Llegeix més
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello! We're sorry that you are experiencing this issue. We will occasionally encourage customers to contact the manufacturer of some items due to our warehouse not carrying spare parts for some products. We apologize that the manufacturer is difficult to contact, and if you have any further questions on your order, please contact our customer support team again at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST. Thank you for your feedback!
Ressenyes sobre un producte
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello! We're so sorry that your Robotic Cleaner stopped working after you received it. This is not typical for these cleaners, so we had you contact the manufacturer after we troubleshot the issue. We apologize that the manufacturer is being difficult to contact, but if you have any further questions, please contact our customer support team again at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST. Thank you for your feedback!
I haven’t received my order, even though I ordered it WEEKS ago!!! Got 2 tracking notices: one said it was delivered, the other said it was in transit. I called & was told it was lost & was on the...
Llegeix més
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello! We have created a ticket for this issue and will be contacting you shortly. There should be more than one package on its way to you, and our customer service team will be able to help you with this. Thank you for your feedback!
The package you sent was in complete shambles and there were missing parts. It never should’ve left your warehouse. Very disappointed ☹️
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello! We're so sorry that your order arrived like this! We would love to help you with your order. Please contact our team of Customer Support Experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST for assistance with your order. Thank you for your feedback!
Data de la compra: 06/07/2023
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Client de confiança
Verficada per Feefo
3 years ago
Arrived when promised, fits the pool,
Tyler Jones
Poolsupplies.com
3 years ago
Thank you for the kind words. Please let us know if you need help with anything.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
