No suggestions for improvement, booking service was excellent. Our service agent Jenny at the Harrogate office was really helpful and worked hard to get us our dream holiday organised. Thank you!
Samantha
Kuoni
18 days ago
Good afternoon,
Thank you so much for taking the time to leave us your lovely feedback — we really appreciate you taking the time to share your experience with us.
I’m delighted to hear that you were so pleased with the service Jenny provided. She will be absolutely thrilled to know she helped bring your dream holiday to life. I’ll be sure to pass on your kind comments to her.
We’ll be on hand throughout your Kuoni bookings journey in the lead-up to your departure should you need any further assistance.
Thank you again for choosing Kuoni Harrogate.
Kindest regards,
Sam - Store Manager
Kuoni Harrogate
Data de la compra: 22/05/2026
0
Compartir
MW
Mr Justin Williams
Verficada per Feefo
GBR
18 days ago
Què Mr Justin Williams va dir sobre Kuoni:
Fantastic support from Claire in helping us choose our perfect holiday. Call us exactly at the agreed time, super knowledgeable and made the whole booking experience great fun. Highly recommended
Data de la compra: 14/06/2026
0
Compartir
Client de confiança
Verficada per Feefo
18 days ago
The lady that sold us our holiday could not have been more helpful. She had answers to all our questions, tailored arrangements to suit our needs and had a good knowledge of what she was selling.
Samantha
Kuoni
18 days ago
Good afternoon,
Thank you so much for taking the time to share your lovely feedback following your recent booking experience with the team here at Kuoni Harrogate — it truly means a lot to us.
I’m delighted to hear that you felt well supported throughout the booking process and that everything was tailored to suit your needs. It’s always our aim to make planning your holiday as smooth and enjoyable as possible.
We’ll be on hand throughout your Kuoni bookings journey in the lead-up to your departure should you need any further assistance.
Thank you again for choosing Kuoni.
Kindest regards,
Sam - Store Manager
Kuoni Harrogate
Data de la compra: 05/06/2026
0
Compartir
Client de confiança
Verficada per Feefo
18 days ago
I have not previously been a Kuoni customer and have no acquaintances who have used Kuoni. I appreciated the opportunity to visit a nearby town centre office and discuss my needs with a real person....
Llegeix més
Data de la compra: 10/06/2026
0
Compartir
MH
Mr Jamie Holt
Verficada per Feefo
19 days ago
Què Mr Jamie Holt va dir sobre Kuoni:
As usual, the service from both Amy Cooper and Melissa Hayward was fantastic. They were patient as I provided additional requirements and challenges throughout the hunt for the right holiday home,...
Llegeix més
Melissa
Kuoni
14 days ago
Hi Jamie,
Thank you for your lovely comments and booking your amazing family villa holiday with us. You know where we are if there is anything you need.
Kind regards
Melissa
Data de la compra: 09/06/2026
0
Compartir
Client de confiança
Verficada per Feefo
19 days ago
Harriet was incredibly patient and helpful, we had lots of changes and they were all sorted without any fuss. Ultimately, the clients booked because everything was perfect, just as they wanted it....
Llegeix més
Data de la compra: 10/06/2026
0
Compartir
Client de confiança
Verficada per Feefo
19 days ago
Ease of booking and brilliant staff
Suzanne
Kuoni
19 days ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Data de la compra: 12/06/2026
0
Compartir
MB
Mrs Annette Ball
Verficada per Feefo
20 days ago
Què Mrs Annette Ball va dir sobre Kuoni:
Was not told important information prior to booking
Suzanne
Kuoni
19 days ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
We will investigate the issues you have raised and we will be in touch to discuss this with you shortly.
Data de la compra: 10/06/2026
0
Compartir
MT
Mrs Treena Turner
Verficada per Feefo
FRA
20 days ago
Què Mrs Treena Turner va dir sobre Kuoni:
Michelle was very helpful in assisting with the booking process
Samuel
Kuoni
19 days ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Data de la compra: 08/06/2026
0
Compartir
Client de confiança
Verficada per Feefo
20 days ago
The reason I am not giving 5 stars is because, the detailed holiday itinerary/ confirmation that are sent are not consistent in showing agreed/finalised details. The room types that appear vary from...
Llegeix més
Cheryl
Kuoni
15 days ago
Thank you for your feedback on your recent booking. We understand your points regarding the confirmations as this isn't ideal and not consistent with our paperwork. I believe your travel expert is working on this for you and will resend it to you at the standard reflective of Kuoni and we will keep working with you until this until you have the confirmation that is a good standard. Thank you for booking your holiday with Kuoni and please let us know how we can continue to help.
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Aquestes insígnies confirmen que les declaracions mediambientals de Kuoni són clares i precises, de manera que podeu estar segurs que esteu comprant de manera sostenible. Desenvolupat en col·laboració amb Ethy.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
