Com es recullen les ressenyes de Feefo?

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Ressenyes de KiwiTaxi | Opinions d'atenció al client per a | {{merchantUrl}} Feefo

Mostrant 1,589 ressenyes

Tayeb Sbihi

6 years ago

Què Tayeb Sbihi va dir sobre KiwiTaxi:

I liked the service but I am disappointed when I wanted to modify the pickup time 5 minutes after my booking confirmation i had to pay 5 euro extra. The reason I wanted to modify is because I didn't...

Llegeix més

Customer Support

KiwiTaxi

6 years ago

Thank you for your feedback. We are very sorry you've experienced some stress because of the issue you've described. Either way, our support team always ready to help in case you have some questions about the transfer information or issues. Your review helps us to improve our service.

VYRON SAVVAS ARETAKIS

6 years ago

Què VYRON SAVVAS ARETAKIS va dir sobre KiwiTaxi:

Polite & punctual.

Customer Support

KiwiTaxi

6 years ago

Thank you for the feedback. We're glad to know you enjoyed our service! Looking forward to seeing you again.

Rosa Aguayo

6 years ago

Què Rosa Aguayo va dir sobre KiwiTaxi:

Puntual y profesional

Customer Support

KiwiTaxi

6 years ago

Thank you for 5 stars review! We hope to be useful in your next trips.

AMIR HAY HADAR

6 years ago

Què AMIR HAY HADAR va dir sobre KiwiTaxi:

Wonderfull

Proffetional

Customer Support

KiwiTaxi

6 years ago

Thank you for your feedback! Looking forward to seeing you again.

Jean-paul scheuer

6 years ago

Què Jean-paul scheuer va dir sobre KiwiTaxi:

Excellent

Excellent service

Customer Support

KiwiTaxi

6 years ago

Thank you for the review! We're glad you liked our service. Looking forward to seeing you again.

Matthias Moebus

6 years ago

Què Matthias Moebus va dir sobre KiwiTaxi:

Fahrer hat auf verspäteten Flug gewartet. War sehr freundlich und entgegen kommend

Customer Support

KiwiTaxi

6 years ago

Thank you for your feedback! We are happy to know the ride went smoothly despite the flight delay. Looking forward to seeing you again!

Sally Siew

6 years ago

Què Sally Siew va dir sobre KiwiTaxi:

On time pick-up, but stopped at petrol station

Pick up was on time. However, suggest drivers to pump petrol before picking up passengers, as it is more professional to do so without the customer in the car. My driver stopped at the petrol station...

Llegeix més

Customer Support

KiwiTaxi

6 years ago

Dear Sally,Thank you for your feedback.What you've described is outrageous. We apologize for the driver's behaviour as it is inappropriate on many levels. It is certainly a relief that there was enough time before your flight and you made it in time. We will look into this matter and make sure it won't happen again.

Stephen Dahl

6 years ago

Què Stephen Dahl va dir sobre KiwiTaxi:

Driver did not show up on time for return trip and we had to get a taxi.

Communication needs to be better.

Customer Support

KiwiTaxi

6 years ago

Stephen, thank you for your feedback and we apologise for the inconvenience we've caused. This incident was our fault and we will do our best to prevent such situations in the future. Since we’ve failed to provide the required service we will compensate the amount of prepayment. We hope to be useful in your next trips.

Henrietta Réz

6 years ago

Què Henrietta Réz va dir sobre KiwiTaxi:

Driver was very punctual and experienced and driving very safely. The only problem was that the air-conditioner in the car didnt seem to work and it was very hot sometimes.

Customer Support

KiwiTaxi

6 years ago

Dear Henrietta, thank you for your feedback! We are very sorry that the air con was not functional. We will look into that and make sure this issue won't come up again. We're looking forward to seeing you again, though!

SERGIO RUEDA GOMEZ

6 years ago

Què SERGIO RUEDA GOMEZ va dir sobre KiwiTaxi:

Perfecto todo bien

Customer Support

KiwiTaxi

6 years ago

Thank you for your feedback! We hope to be useful in your future trips!

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