Thank you so much for your feedback. We are so pleased you found your experience with Kelly's to be excellent!
We will be sure to share your lovely feedback with the team. Kind regards, Joley, Customer Experience Team
0
Compartir
Client de confiança
5 years ago
Great company, great service
Friendly, helpful, efficient, on time! Went the extra mile and helped demolish an unwanted cupboard to put in the skip.
Joley Coles
Kelly's Storage
5 years ago
Thank you for your feedback, our teams always look to go the extra mile wherever they can while always remaining efficient and friendly as you pointed out!We will pass on your fantastic feedback to the team! Best wishes, Joley, Customer Experience Team
0
Compartir
JM
jo mcfadden
Guildford
5 years ago
Què jo mcfadden va dir sobre Kelly's Storage:
Professional and patient !
Nick and GIll were amazing they were very professional and patient with my elderly mother !
Joley Coles
Kelly's Storage
5 years ago
Thank you for your feedback Jo. It is great to hear that you found Nick and Gil professional and patient with your mother, our team always look to go above and beyond!We will pass on your lovely feedback to the Nick and Gil! Best wishes, Joley, Customer Experience Team.
0
Compartir
RF
Rachel Forster
5 years ago
Què Rachel Forster va dir sobre Kelly's Storage:
Great service
The service was great, on time and smooth.
Joley Coles
Kelly's Storage
5 years ago
Thank you for your feedback Rachel, we really appreciate it. It is fantastic to hear that the service was smooth and everything was on time!
We will pass on your fantastic feedback to the team! Best wishes, Joley, Customer Experience Team
0
Compartir
RR
RPL Removals
5 years ago
Què RPL Removals va dir sobre Kelly's Storage:
Great service always happy to help
Awesome team always happy to help
Joley Coles
Kelly's Storage
5 years ago
Thank you for your feedback! It is great to hear that the team are always happy to help!We will pass on your lovely feedback to the team! Best wishes, Joley, Customer Experience Team
0
Compartir
SR
Shannon Rodgers
5 years ago
Què Shannon Rodgers va dir sobre Kelly's Storage:
Helpful
Very helpful. Booking was easy. Loading went well. I’m so grateful not to have had to do it all myself.
Amy Mepham
Kelly's Storage
5 years ago
Thank you for your feedback Shannon, we are so pleased you were impressed with the loading service, it really makes everything so much easier! Best wishes, Amy, Customer Experience Team
SR
Shannon Rodgers
5 years ago
Yeah. Mark and John were really great. No dramas. Job done. :)
0
Compartir
SK
Sai Kandaswamy
5 years ago
Què Sai Kandaswamy va dir sobre Kelly's Storage:
Great Service
Kellys was recommended by a friend who used the service and were very pleased. I still looked at other options for self storage. The convenience of unit being bought to the front door and with the...
Llegeix més
Amy Mepham
Kelly's Storage
5 years ago
Thank you for your feedback Sai, it is great to hear you were recommended by a friend and were impressed with the ease of the service.
We will pass on your lovely feedback to the team! Best wishes, Amy Customer Experience Team
0
Compartir
Client de confiança
5 years ago
Fantastic service
Fantastic service, both Mark and Ben made us feel relaxed and so professional in there advice and packing our house into 4 boxes. Amazing!
The complete experience from the first contact to the move...
Llegeix més
Amy Mepham
Kelly's Storage
5 years ago
Thank you for your amazing feedback! It is so lovely to hear you were impressed with the whole service and impressed with the ease of it all! We look forward to seeing you again. Best wishes, Amy, Customer Experience Team
0
Compartir
Client de confiança
5 years ago
Amazing!
Mark, Ben & John were extremely helpful and so pleasant, they made our experience completely stress free! Would definitely recommend these guys and will for sure be using them again! Thanks again!!
Amy Mepham
Kelly's Storage
5 years ago
We are so pleased we could take all the stress away for you and hopefully we will see you again! Best wishes, Amy, Customer Experience Team
0
Compartir
KG
Karen G
Guildford
5 years ago
Què Karen G va dir sobre Kelly's Storage:
Record Your Telephone Conversations with Kelly
I am surprised by all the 5-star reviews for this company. I have not been happy with my experience at all.
I initially explained I was looking to store the contents of a 2-bed flat. I was told that...
Llegeix més
Amy Mepham
Kelly's Storage
5 years ago
Thank you for your feedback Karen and we are sorry to hear about the challenges that occurred back in 2019 when we initially collected your goods. Our website is a useful estimation tool but not always accurate, which is why we always recommend you speak with a sales adviser first which you did. Thank you for providing us with a detailed list of items that you needed to store, our customers often have the need to store more than they originally anticipated which can result in needing more space on the day however this is optional. From looking at your booking we returned 24 hours later to collect the remainder of your items and this was resolved over the phone. I can see the picture you have attached is from after your access and not from when we collected the goods, we have since resolved this insurance issue with you and have replaced the broken mirrors. Thank you for storing with us for over 12 months and if there is anything else we can do please contact us directly.
Best wishes,
The Customer Experience Team.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
