The website was misleading, stating lanyards were sold in packs of 25, when it was in fact tens. Then there were not enough of our initially order lanyards to fulfil the amount required, so we were...
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Larissa Spencer
KCS Education
10 months ago
Good Afternoon, firstly, please accept my apologies that you were not satisfied with the service or products that you received. After looking into this with my team, I can see that my colleague has
credited/refunded the whole order upon receiving your email of dissatisfaction. It looks like our manufacturer were experiencing issues with materials, hence the delays. The purchasing team will be working hard to try and omit these delays moving forward. We do hope that we can serve you again in the near future and with an experience much better than this one.
Have a lovely day!
Larissa Spencer - Head of Customer Service GES
Data de la compra: 06/11/2025
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Client de confiança
Verficada per Feefo
10 months ago
one was broken on delivery - phoned KCS and it was rectified immediatly
Larissa Spencer
KCS Education
10 months ago
Good Afternoon, Thank you so much for the lovely feedback. We truly appreciate your patience and are so glad to hear that the resolution met your expectations. We look forward to serving you again soon under better circumstances! Have a lovely day - Larissa Spencer , Head of Customer Service - GES
Ressenyes sobre un producte
Larissa Spencer
KCS Education
10 months ago
Good Afternoon, Thank you so much for the lovely feedback. We truly appreciate your patience and are so glad to hear that the resolution met your expectations. We look forward to serving you again soon under better circumstances! Have a lovely day - Larissa Spencer , Head of Customer Service - GES
Data de la compra: 10/11/2025
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Client de confiança
Verficada per Feefo
10 months ago
Quality products and quick delivery!! Many thanks
Larissa Spencer
KCS Education
10 months ago
Good Afternoon, Thank you for taking the time to leave us this review. We are glad to hear that you are happy with the products and service that you received from the team here at KCS. Have a lovely day! Larissa Spencer - GES Head of Customer Service
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Larissa Spencer
KCS Education
10 months ago
Good Afternoon, Thank you for taking the time to leave us this review. We are glad to hear that you are happy with the products and service that you received from the team here at KCS. Have a lovely day! Larissa Spencer - GES Head of Customer Service
Good Afternoon, Thank you for taking the time to leave us this review. We are glad to hear that you are happy with the products and service that you received from the team here at KCS. Have a lovely day! Larissa Spencer - GES Head of Customer Service
Ressenyes sobre un producte
Larissa Spencer
KCS Education
10 months ago
Good Afternoon, Thank you for taking the time to leave us this review. We are glad to hear that you are happy with the products and service that you received from the team here at KCS. Have a lovely day! Larissa Spencer - GES Head of Customer Service
Good Afternoon, Thank you for taking the time to leave us this review. We are glad to hear that you are happy with the products and service that you received from the team here at KCS. Have a lovely day! Larissa Spencer - GES Head of Customer Service
Ressenyes sobre un producte
Larissa Spencer
KCS Education
10 months ago
Good Afternoon, Thank you for taking the time to leave us this review. We are glad to hear that you are happy with the products and service that you received from the team here at KCS. Have a lovely day! Larissa Spencer - GES Head of Customer Service
Data de la compra: 06/11/2025
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Client de confiança
Verficada per Feefo
10 months ago
Great
Kyle Edwards
KCS Education
10 months ago
KCS aim for the best possible service, thank you for the 5 star review.
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Kyle Edwards
KCS Education
10 months ago
we are happy to see that you love our products just as much as us.
Excellent. There was a problem that was sorted immediately. Thank you.
Larissa Spencer
KCS Education
11 months ago
Good Morning, Thank you for taking the time to leave us this review. We are glad to hear that you are happy with the products and service that you received from the team here at KCS. Have a lovely day! Larissa Spencer - GES Head of Customer Service
Ressenyes sobre un producte
Larissa Spencer
KCS Education
11 months ago
Good Morning, Thank you for taking the time to leave us this review. We are glad to hear that you are happy with the products and service that you received from the team here at KCS. Have a lovely day! Larissa Spencer - GES Head of Customer Service
Data de la compra: 20/10/2025
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Client de confiança
Verficada per Feefo
11 months ago
Fast and efficient, thank you
Kyle Edwards
KCS Education
11 months ago
Thank you for your great feedback. The KCS team are always striving for the best service possible.
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Kyle Edwards
KCS Education
11 months ago
Thank you for the 5 star review. I'm happy that you like our products just as much as we do. and hopefully others will do too!
very quick, the card is good and exactly as described nice colours too
Kyle Edwards
KCS Education
11 months ago
Thank you so much for your lovely feedback! We’re really glad to hear the card was just what you needed for your jigsaw. Im happy to know you were happy with the colours, and how quickly it arrived.
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Kyle Edwards
KCS Education
11 months ago
Im glad that you are liking our products. we have a great range of different products available that i am sure you will love too.
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
