Hey Holly! Thanks for taking time to leave such a positive review. It is always our goal to ensure our delivery services are efficient so that our customers can enjoy their orders as quickly as possible, whilst also receiving a good and professional service! We hope you are loving your new order and look forward to seeing you again soon. The Jaded London Team E.B
Too much of a hassle to return if you live internationally
Sanjay
Jaded London
3 years ago
Hey! Thank you for taking the time to leave us a review. We are very sorry to hear that you faced problems with returning your order. We do state on our website that for international returns the cost of returning an item is at the customer's own expense. It is always our aim to fix issues as soon as they arise. Please do send our Customer Care team a message via our ‘contact us’ form online and be sure to place FEEFO into the subject line. Once we have received this message, our team will get onto this right away. We wish you a pleasant day! The Jaded London Team.E.B
Delivery was later than provided at the end of the order. By 5 more days.
Sanjay
Jaded London
3 years ago
Hey Ilona! Thank you for taking the time to leave us a review as your feedback is very important to us. We are so sorry to hear that there was a 5 day delay in receiving your order. It’s always our aim to ensure our customers receive their orders as quickly as possible. However, there are some factors such as shipping and handling which can be outside of our control. We understand how frustrating this is and we are truly sorry for any inconvenience caused. We hope to do better next time and look forward to welcoming you back soon. The Jaded London Team. E.B
No shipment updates!!!!!! What a scam are you kidding me!
Sanjay
Jaded London
3 years ago
Hey! Thank you for taking the time to leave us a review. We are so sorry to hear that you haven't had any shipment updates and we can assure you that we will resolve this issue for you. It’s always our aim to ensure our customers receive their orders as quickly as possible. However, there are some factors such as shipping and handling which can be outside of our control. Please do contact our Customer Care team via our ‘contact us’ form online and our team will look into this as soon as possible. Be sure to enter ‘FEEFO’. We understand how frustrating this is and we are truly sorry for any inconvenience caused. Your feedback is valuable to us and we will use it to consistently improve our services. We hope to do better next time and look forward to welcoming you back soon. The Jaded London Team. E.B
Hey Krzysztof, Thanks for taking time to leave us a review. We are pleased to hear that you love your order just as much as we do! We hope to see you again soon. The Jaded London Team. E.B
Hey Sulafa! Thank you for taking the time to leave us this comment. We are sorry to hear that you have not yet received your order and we would love the opportunity to make this right for you and resolve this issue. Please do contact our Customer Care team via our ‘contact us’ form online and our team will look into this as soon as possible. Be sure to enter ‘FEEFO’. As soon as we have received your email, we will begin an investigation with our shipping partner and have this matter resolved swiftly. Wishing you a great day! The Jaded London Team. E.B
Hey, Thanks for taking time to leave us a review. We are pleased to hear that your experience was easy, simple and quick! It is always our aim to ensure our customers have the best shopping experience. We hope to see you again soon. The Jaded London Team. E.B
Prompt delivery of very fine good which fit, feel fine and look fantastic.
Sanjay
Jaded London
3 years ago
Hey! Thanks for taking time to leave a review. We are delighted to hear that your order came in good time and looks fantastic! It is always our goal to ensure that our quality remains consistent and the fit of our products are reliable, so it is great to hear that you feel the same way. We look forward to welcoming you again soon. The Jaded London Team E.B
Hey Richard! We appreciate and thank you for taking the time to leave this feedback. We are sorry to hear that you have not yet received your products and we would love the opportunity to make this right for you. Please do contact our Customer Care team via our ‘contact us’ form online and our team will look into this as soon as possible. Be sure to enter ‘FEEFO’. As soon as we have received your email, we will begin an investigation with our shipping partner and have this matter resolved swiftly. Wishing you a great day! The Jaded London Team. E.B
Hey Matteo! We appreciate your time and feedback. We are so sorry to hear that there was a delay in receiving your order and you felt like there was a lack of assistance. It’s always our aim to ensure our customers receive the best customer experience and therefore we will ensure to work harder to improve this for you. We understand how frustrating longer waiting times are and we are truly sorry for any inconvenience caused. Your feedback is valuable to us and we will use it to consistently improve our services. However, there are some factors such as shipping and handling which can be outside of our control. We hope to do better next time and look forward to welcoming you back soon. The Jaded London Team. E.B
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
