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Ressenyes de JS Travel Insurance | Opinions d'atenció al client per a | {{merchantUrl}} Feefo

Mostrant 2,015 ressenyes

Client de confiança

9 years ago

I have taken out holiday Insurance now for quite a few years they are always there to help and advise no problem confirmed immediately. The charges have increased very little over the years and much...

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Trusted Customer

9 years ago

Què Trusted Customer va dir sobre JS Travel Insurance:

Internet pages easy to use. Hard to contact you outside of my working hours.

Client de confiança

9 years ago

I have used your company for the last 3 years for my sons hockey insurance for tournaments abroad. I have always forund the staff friendly and very helpful . The cover was quickly sorted and recieved...

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Client de confiança

9 years ago

Great.

Trusted Customer

9 years ago

Què Trusted Customer va dir sobre JS Travel Insurance:

Basically no increase in premium for another overseas trip to Bulgaria for paragliding. Insurance is a large part of the expense outlay

Client de confiança

9 years ago

Quick, easy, good price with horse riding included.

Trusted Customer

9 years ago

Què Trusted Customer va dir sobre JS Travel Insurance:

Very efficient and professional

Very helpful and pleasant. Clearly explained policy,

Trusted Customer

9 years ago

Què Trusted Customer va dir sobre JS Travel Insurance:

Very helpful friendly staff & a great proce

Trusted Customer

9 years ago

Què Trusted Customer va dir sobre JS Travel Insurance:

After some initial glitches with the online system where it kept crashing I found it to be intuitive and sensible. It was simple to get the cover o wanted.

Trusted Customer

9 years ago

Què Trusted Customer va dir sobre JS Travel Insurance:

Why do you keep asking me to rate an insurance service when I have never ma

Why do you keep asking me to rate an insurance service when I have never made a claim? How can I possibly rate an insurance company until I have made a claim? Only after I make a claim (if ever) can...

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Chris Hollingsworth

JS Travel Insurance

9 years ago

Thank you for your comments and responding to our request for a review. The review we are asking you to comment on is the process of purchasing our Travel Insurance online or over the telephone.

The review or a claim, if one was to be made would be sent from the company that deals and administers a possible claim.

I am sorry if this is confusing, it would difficult for us to ask for a review from our customers regarding the claims process as not all of our customers will make a claim.

Thank you for your feedback.

Regards

Chris Hollingsworth
Manager

Trusted Customer

9 years ago

Chris Hollingsworth Thank you so much for replying to my submitted comments. You are the only company to do so. Everything we do these days e.g. Booking flights, insurance, trains, coaches, hotels and buying from the internet want to find out how they have done. I have found that if we don't reply to the first request we are bombarded with more until we finally give in. It is a form of bullying as far as I'm concerned. It makes me not want to have contact with these companies again but everyone is starting to do it so where does that leave people like me who do not want these mails? Like most people in this world, I have moans about much of the services being offered on a day to day basis. I often feel that I should say something but never do so I suppose I should not complain when I'm not happy about something but when a company asks for a review form to be completed, they must accept what I write. You have and have replied answering my questions which I really do appreciate. Going back to the review, I have always been more than happy with your service whilst booking travel insurance with you - that's why I stay with you. Although I could have made a claim, I haven't but hopefully I will 'stay' with JS Insurance if I ever do make a claim. Thank you once again for following up my review comments. Susan Poole

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