Com es recullen les ressenyes de Feefo?

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Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

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Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de ItaliaRail.com

Mostrant 110,526 ressenyes

Troy Hithe

Verficada per Feefo

USA

1 month ago

Què Troy Hithe va dir sobre ItaliaRail.com:

Great way to buy your tickers!

Easy and quick! The site was easy to navigate and the instructions were easy to understand.

Patty H

Verficada per Feefo

USA

1 month ago

Què Patty H va dir sobre ItaliaRail.com:

Easy as 1,2,3

Easy to see options and understand different levels

Kenneth Green

Verficada per Feefo

USA

1 month ago

Què Kenneth Green va dir sobre ItaliaRail.com:

Hello

Excellent customer service team. They are always willing to help you solve any issues that can occur

Client de confiança

Verficada per Feefo

1 month ago

At first I couldn’t get my booking to go through after many tries. I messaged customer service and then was able to book our tickets. Thank you for the help.

Shelley R

ItaliaRail.com

24 days ago

Thank you for your feedback. We're happy to hear that we were able to successfully resolve your concern, and we hope you have a wonderful trip to Italy.

Shannon Marshall

Verficada per Feefo

CAN

1 month ago

Què Shannon Marshall va dir sobre ItaliaRail.com:

Easy system to book but difficult to choose seat orientation in the car.

It was easy to book the tickets. It was difficult choosing the seats because it’s impossible to determine which way the train car is facing from the screen image. I don’t want to face backwards on...

Llegeix més

Barton Malcolm

Verficada per Feefo

AUS

1 month ago

Què Barton Malcolm va dir sobre ItaliaRail.com:

Milan to Florence

The website was easy to understand and navigate, information about the journey was good and plenty of follow up communication.

Client de confiança

Verficada per Feefo

1 month ago

Client de confiança

Verficada per Feefo

1 month ago

Good experience

Always very nice employees and experience. Makes traveling and touring better.

Client de confiança

Verficada per Feefo

1 month ago

Great, but I didn’t see how to add my tickets to Apple Wallet. For that reason, Italo is better

Shelley R

ItaliaRail.com

24 days ago

Thank you for your feedback. If you purchased high-speed (Freccia) tickets you can add them to Apple Wallet by using the national railway app. Locate the PNR code (a 6-character alphanumeric booking code) and your ticket CP code (a 6-digit number) on your ItaliaRail ticket, then navigate to "My Journeys" in the app and click "Add to Wallet." For any ticketing inquiries in the future please feel free to reach out to us directly at info@italiarail.com and our traveler experience agents will be happy to assist you.

Client de confiança

Verficada per Feefo

1 month ago

Shelley R

ItaliaRail.com

24 days ago

We're sorry to see that you left a one-star review and if we can provide any assistance to resolve your concerns please reach out to us directly at info@italiarail.com.

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