The online policy purchase was easy and trouble free. Competitive pricing and appears to be great value. Our trip isn’t for a couple of months yet so can’t comment on claiming, but hoping we won’t...
Llegeix més
Data de la compra: 27/02/2020
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Client de confiança
Verficada per Feefo
6 years ago
The staff online followed up after I asked for a quote. Once we decided to go with Insure and Go, it was very easy to do online - no problems so far.
Data de la compra: 21/02/2020
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TC
Trusted Customer
Verficada per Feefo
Malvern3144
6 years ago
Què Trusted Customer va dir sobre InsureandGo Aus:
I managed to speak with a charming lady member of your team today, and she said I could cancel a Policy and suggested I call another number to do so.
That is what I did but after waiting for a long...
Llegeix més
David
InsureandGo Aus
6 years ago
Hi Hugh,
I am really sorry to hear about your experience. I have arranged for an agent to contact you back as soon as possible. In the meantime, you can email info@insureandgo.com.au with your policy details and request a cancellation and refund.
Regards,
Anna
TC
Trusted Customer
6 years ago
Today I called again, got through straight away and spoke with another charming and helpful Team member who immediately resolved my problem.
So apart from communication problems yesterday, possibly due to a high number of enquiries re Coronavirus, I have nothing but praise for your company, Team and products.
Ressenyes sobre un producte
David
InsureandGo Aus
6 years ago
Thanks
TC
Trusted Customer
6 years ago
Excellent, friendly and professional service on the 'phone.
The staff were very polite and helpful, I have used you before, but never had to claim, so that is an unknown. Now I am meant to be traveling to France and, because of the Corona virus need to...
Llegeix més
Data de la compra: 15/12/2019
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TC
Trusted Customer
Verficada per Feefo
Byron Bay
6 years ago
Què Trusted Customer va dir sobre InsureandGo Aus:
Have previously bought a policy, fortunately did not have to claim on it. Efficient service, easy to navigate.
Ressenyes sobre un producte
Data de la compra: 24/02/2020
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TC
Trusted Customer
Verficada per Feefo
6 years ago
Què Trusted Customer va dir sobre InsureandGo Aus:
Called insurance go after I purchased my policy on line using a discount code , the person who I answered couldn’t help me as I ordered through a different company.
I was asking if they could send me...
Llegeix més
David
InsureandGo Aus
6 years ago
Hi Samuel,
I am sorry to hear about your experience. I am not sure how you purchased through a different company. If you could elaborate on your issue a bit more, I will look into it with the team.
Thanks,
Anna
TC
Trusted Customer
6 years ago
When I purchased the policy using Groupon 20 I received my discount, however when I rang insurance go to ask about sending me the policy booklet I was told the company is paperless and also I purchased through a different company, I am totally confused. Not everyone has excess to a printer at home to download the policy booklet.
Regards Samuel
David
InsureandGo Aus
6 years ago
Hi Samuel,
I will look into your policy details and get our customer service team to contact you as soon as possible.
Regards,
Anna
Ressenyes sobre un producte
David
InsureandGo Aus
6 years ago
Thanks
Data de la compra: 24/02/2020
0
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TC
Trusted Customer
Verficada per Feefo
6 years ago
Què Trusted Customer va dir sobre InsureandGo Aus:
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
