Know their products well and avoid transfer clients from pillar to post
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi, thank you for taking the time to provide us with feedback. This isn’t the great customer experience we always strive for. Apologies for the inconvenience this might have caused you. We will address this matter with the relevant team, thanks for bringing this to our attention once again.
Ressenyes sobre un producte
Data de la compra: 26/03/2019
0
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Trusted Customer
Pretoria
6 years ago
Què Trusted Customer va dir sobre Old Mutual iWYZE:
I was offered an unsatisfactory service and directionless one.
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Mr Mokoena, oh no, this isn’t the great customer experience we always strive for. Apologies for the inconvenience this might have caused you. Let’s make things right, please send me your details so I can have this looked into.
Ressenyes sobre un producte
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Mr Mokoena, oh no, this isn’t the great customer experience we always strive for. Apologies for the inconvenience this might have caused you. Let’s make things right, please send me your details so I can have this looked into.
Data de la compra: 30/11/2018
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Trusted Customer
6 years ago
Què Trusted Customer va dir sobre Old Mutual iWYZE:
Firstly send people their policy documents as discussed on the initial phone call. Secondly have a better customer service contact centre where we don't have to wait 15/20 mins to speak to a...
Llegeix més
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Mr Khan, oh no, this isn’t the great customer experience we always strive for. Apologies for the inconvenience this might have caused you. Let’s make things right, please send me your details so I can have this looked into.
Ressenyes sobre un producte
Data de la compra: 15/03/2019
0
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Trusted Customer
6 years ago
Què Trusted Customer va dir sobre Old Mutual iWYZE:
The service was good
Data de la compra: 26/02/2019
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Trusted Customer
6 years ago
Què Trusted Customer va dir sobre Old Mutual iWYZE:
The amount that I pay for insurance should decrease as the years goes by, because of driving experience but instead mine it increases, based on how many times did you claim.
Ressenyes sobre un producte
Data de la compra: 15/04/2016
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Client de confiança
6 years ago
Excellent consultant was friendly, clear and concise when explaining the package of insurance. Yes i will buy in future other insurance packages
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi, thank you for the ✰✰✰✰ rating and taking your time to provide us with feedback:)
Data de la compra: 03/12/2019
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Client de confiança
6 years ago
Horrible, I was transferred from one call center to another and ended up not receiving assistance. My debit order date is still not changed.
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi,We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.RegardsThe iWYZE Team
Ressenyes sobre un producte
Data de la compra: 16/04/2019
0
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Client de confiança
6 years ago
Fast and quick
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi,
Thank you for the ✰✰✰✰✰ rating and taking your time to complete the survey. Have a great week ahead!
Ressenyes sobre un producte
Data de la compra: 27/02/2019
0
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TC
Trusted Customer
6 years ago
Què Trusted Customer va dir sobre Old Mutual iWYZE:
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
