Could not sort out my problem using just the web site so I had to ring customer services to resolve my problem. Was kept waiting over 1 hr when put on hold and decided to hang up.
The customer...
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Chris Penny
Verificada per Hotels.com UK
Brighton
1 year ago
Què Chris Penny va dir sobre Hotels.com UK:
Simplicity itself!
Supremely easy to search and book
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Colin Clark
Verificada per Hotels.com UK
1 year ago
Què Colin Clark va dir sobre Hotels.com UK:
Complaint on your system
I booked a hotel in Bath using my one key rewards. Some 30 minutes later I cancelled because the train travel was ridiculous for one night. I lost my rewards through no fault of my own. How unfair is...
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Client real
Verificada per Hotels.com UK
1 year ago
Fairly simple to use
Fairly simple to use, but bit cumbersome
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Client real
Verificada per Hotels.com UK
1 year ago
Frustrating experience
The booking I made seems to have reserved two rooms at the hotel, however, the confirmation email and request to pay for the room from the hotel only includes 1 room, I "booked" on Thursday, but...
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Client real
Verificada per Hotels.com UK
1 year ago
Hotel booking for New York
Easy to use information transparent
This is all feed back on booking
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PM
Peter McDowall
Verificada per Hotels.com UK
1 year ago
Què Peter McDowall va dir sobre Hotels.com UK:
Dealt with bookings with real efficiency
Competitive prices excellent booking service
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Paul
Verificada per Hotels.com UK
Bridgend
1 year ago
Què Paul va dir sobre Hotels.com UK:
Highly Recommended
Easy to navigate website with a wide selection of properties for which a good level of information is provided.
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Client real
Verificada per Hotels.com UK
1 year ago
Straight forward process
I think all hotels should allow you to cancel up to one day before.
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Client real
Verificada per Hotels.com UK
1 year ago
Fantastic price.
Fantastic price, location for what I need. Good choice of hotels.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
