We emailed pictures of our disgusting accommodation an did not get a respon
We emailed pictures of our disgusting apartment but had no response from holiday gems
Review Team
Holiday Gems
3 years ago
Mr James we do hope you emailed to the correct team to address this as they have an auto reply which gives the timescales for response and it is 28 days. If you did this whilst in resort, we also have a process about contacting us to report matters so we can assist. Please can you check and submit to the correct team who would be happy to investigate,
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Client de confiança
Verficada per Feefo
3 years ago
Outstanding Customer Service
Customer service was brilliant……booked my holiday and got a call from customer services asking if everything was okay and could they do anything else to help. NEVER have I had this service from other...
Llegeix més
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LB
Lee Bowman
Verficada per Feefo
Driffield
3 years ago
Què Lee Bowman va dir sobre Holiday Gems:
Paid extra when I should not have
When booked, call to say flight price increased by £30.06 then insulted by another surcharge of £4.95. This charge should have been absorbed by you. Very disappointed.
Booking No 140693
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MG
Mr Adrian Gorman
Verficada per Feefo
3 years ago
Què Mr Adrian Gorman va dir sobre Holiday Gems:
Great easy service.
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Client de confiança
Verficada per Feefo
3 years ago
Definitely book again with Holiday Gems
Amazing very helpful and explained everything to me especially as I am travelling with my disabled sister.
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ML
Mr Kevin Lonsdale
Verficada per Feefo
3 years ago
Què Mr Kevin Lonsdale va dir sobre Holiday Gems:
Plan and sample experience. Holiday booked via email sample phone coll sorted
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Client de confiança
Verficada per Feefo
3 years ago
Great communication and advice. Value for money. This will be my 4th booking with holiday gems.
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MS
Mr darren shaw
Verficada per Feefo
3 years ago
Què Mr darren shaw va dir sobre Holiday Gems:
Was a good service although when i was called back by the sales rep the price went up £1115 !!!
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ML
Ms suzanne lomas
Verficada per Feefo
3 years ago
Què Ms suzanne lomas va dir sobre Holiday Gems:
I would definitely book with Holidaygems again
Really simple to book very helpful chap on the phone
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Client de confiança
Verficada per Feefo
3 years ago
Customer service was excellent although I was a bit disappointed that the p
Excellent customer service. Disappointed though that price was bumped up by £65
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
