Com es recullen les ressenyes de Feefo?

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Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Hobbs | Opinions d'atenció al client per a | https://www.feefo.com/reviews/hobbs Feefo

Mostrant 67,927 ressenyes

Client de confiança

4 years ago

Data de la compra: 17/04/2021

Very nice jacket

Quick and easy to order, arrived in 2days, very happy with my purchase, the denim jacket was good quality and fit and a nice off white rather than the usual brilliant white

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. We hope to see you soon!

Ressenyes sobre un producte

Client de confiança

4 years ago

Data de la compra: 18/04/2021

Very efficient service, beautiful clothes, well packaged on arrival. I love shopping with Hobbs.

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you enjoy shopping with us, and thank you for being such a loyal and valued customer! Have a lovely day!

Ressenyes sobre un producte

MRS ROSALIND DE CRESPIGNY

London

4 years ago

Data de la compra: 18/04/2021

Què MRS ROSALIND DE CRESPIGNY va dir sobre Hobbs:

Appalling

I have never received the Hollie Leather Trainers that I ordered So as far as I am concerned their service is very made

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards.

Ressenyes sobre un producte

Client de confiança

4 years ago

Data de la compra: 13/04/2021

Lovely sweater, arrived very promptly, packaged with care and attention.

Lovely sweater, arrived very promptly. Packaged with care and attention, and great updates for delivery time. Thank you Hobbs.

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear your sweater arrived quickly and that you had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Enjoy the rest of your day.

Ressenyes sobre un producte

MRS JANE HALL

4 years ago

Data de la compra: 17/04/2021

Què MRS JANE HALL va dir sobre Hobbs:

Super efficient

Super efficient service. Items received quickly & refunded in less than a week for returns. The return process is very easy.

Emily Edwards

Hobbs

3 years ago

Hello there, thank you for your feedback. I am happy to hear that you are satisfied with your service. We try to make the returns process as easy as possible for our customers.

Ressenyes sobre un producte

MRS RITA GOLDSMITH

Belfast

4 years ago

Data de la compra: 18/04/2021

Què MRS RITA GOLDSMITH va dir sobre Hobbs:

Efficient & pleasing as ever

As ever I am very pleased with the prompt delivery & I love my tunic dress. Thank you

Connie Haughton

Hobbs

3 years ago

Ressenyes sobre un producte

Client de confiança

4 years ago

Data de la compra: 18/04/2021

Had spoken to Alexandria before I shopped she couldn’t have been more helpful, on arrival she was brilliant, so helpful and caring nothing was to much trouble for her. I came away feeling very...

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Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you found Alexandria helpful and had a great experience! I'm also glad that our Dorchester store was able to assist you with the flaw on the jacket. This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Enjoy the rest of your day.

Ressenyes sobre un producte

Client de confiança

4 years ago

Data de la compra: 11/04/2021

Smart dress and jacket

Very slow delivery even checked account online to see if any updates. just said dispatched - it would be helpful to have more emails to showing tracking as I felt it was lost in transit.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Ressenyes sobre un producte

MS MARGARET ANSLEY

4 years ago

Data de la compra: 20/03/2021

Què MS MARGARET ANSLEY va dir sobre Hobbs:

TERRIBLE! Incomplete order and no customer service

I have only received HALF my order (which was made online in March) and that took four weeks to arrive. I have tried to contact Hobbs 'Customer Service' three times by email (I live in NZ), asking...

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Ressenyes sobre un producte

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and we're so sorry that we were unable to fulfil your order. It honestly doesn't happen very often but our website has been receiving an unprecedented amount of traffic lately and we've sold through lines incredibly quickly. It just hasn't had a chance to keep up in some instances. We hope you understand and have a lovely rest of your day. Kind regards.

Client de confiança

4 years ago

Data de la compra: 18/04/2021

Too much plastic packaging

It was unclear which day the order would be delivered. I ordered at the weekend on next working day delivery- assumed from the website that it would be delivered on the Tuesday, but it arrived on the...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.Kind regards,

Ressenyes sobre un producte

Oscar Parton

Hobbs

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

No heu rebut cap invitació a les ressenyes?

Quant a Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

Veure tots els mitjans (115)

Feefo Trusted Service Awards

Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.

Què són els Trusted Service Awards

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Ressenyes de Hobbs

MARIAM JACKETMés ressenyes d’aquest producte (22,234)Veure la pàgina del producte

KATIE BUTTON BACK TOPMés ressenyes d’aquest producte (1)Veure la pàgina del producteLovely top. Vibrant colour, flattering fit, sizing just right. I love the button detail on the back and the sleeve length. Delighted with my purchase.

SUKEY SLIM JEANSMés ressenyes d’aquest producte (22,234)Veure la pàgina del producteFantastic jeans, great colour, flattering fit. Sizing is small. My usual size was too tight, but the next size fitted perfectly. Very pleased with my purchase. Just what I was looking for.

HOLLIE TRAINERMés ressenyes d’aquest producte (9)Veure la pàgina del productenever received this order

CARLA SWEATERMés ressenyes d’aquest producte (3)Veure la pàgina del producteLovely soft stylish sweater. Nice crop length. Great fit and super colour, great with ecru/ white jeans for these cool spring evenings.

LEONA DRESSMés ressenyes d’aquest producte (5)Veure la pàgina del producteBeautiful dress, fitted well. Unfortunately I did return it as I felt it was too smart for me & I would have nowhere to wear it!

ANNA ESPADRILLE COURTMés ressenyes d’aquest producte (1)Veure la pàgina del producteReally comfortable shoes, would definitely recommend.

CINDY DRESSMés ressenyes d’aquest producte (7)Veure la pàgina del producteI loved my dress & I will wear it with pleasure. Thank you.

MATILDA SCARFMés ressenyes d’aquest producte (13)Veure la pàgina del productePerfect Just what was needed for the evening

CARLY DRESSMés ressenyes d’aquest producte (22,234)Veure la pàgina del producteFitted well, looks lovely.

ELIZE JACKETMés ressenyes d’aquest producte (48)Veure la pàgina del producteLovely jacket Only disappointment was the flaw in it

NALA JACKETMés ressenyes d’aquest producte (22,234)Veure la pàgina del producteSmart jacket. Hobbs cropped jackets fit me better on the shoulders and sleeves than the normal blazer type which are too big on the shoulders, too long and too long in the sleeve, so have several of...Read all

NALA DRESSMés ressenyes d’aquest producte (6)Veure la pàgina del producteSmart navy shift dress with the colour banding near to armhole. As the material has some give it fits well over the bust and skims hips nicely. I find it hard to purchase shift dresses anywhere,...Read all

SADIE KNEE BOOTMés ressenyes d’aquest producte (15)Veure la pàgina del producte

LAURA BLOUSEMés ressenyes d’aquest producte (22,234)Veure la pàgina del producteVery large for a size 14.

MARIAM JACKETMés ressenyes d’aquest producte (45)Veure la pàgina del producteTrue to size , though shoulders were a bit wide for my narrow frame.

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?