Com es recullen les ressenyes de Feefo?

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Ressenyes de Hobbs | Opinions d'atenció al client per a | https://www.feefo.com/reviews/hobbs Feefo

Mostrant 67,810 ressenyes

Client de confiança

4 years ago

Data de la compra: 14/04/2021

Wrong Size delivered to me

I ordered 2 dresses and 1 wrong size was delivered to me. I have submitted form online to customer service for more than 2 weeks but I have not received any response from Hobbs.

Honey Wilkinson

Hobbs

3 years ago

Hi there, Thank you for providing feedback. I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. I can see that this issue has been resolved, however, please do not hesitate to contact us if you have any further queries on the matter.

Ressenyes sobre un producte

Lauryn Cleary

Hobbs

3 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you received the wrong size item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards.

MRS NASRIN GLANTZ

Stockholm

4 years ago

Data de la compra: 19/04/2021

Què MRS NASRIN GLANTZ va dir sobre Hobbs:

It took long time to process my order and I had to contact them about it.

Sarah Hocking

Hobbs

3 years ago

Hello Nasrin, Thank you for taking the time to provide us with your excellent feedback. I am sorry that is took longer than expected to process your order. I do hope we were able to resolve the delay for you. However, it is great to hear your recent shopping experience was positive one overall. We do try our very best to deliver great products with excellent customer service. If you ever require any help with your purchases please let us know. You can contact customer services via web chat or here: https://www.hobbs.com/contact/ . Many thanks ,Sarah

Ressenyes sobre un producte

MR S KOTECHA

4 years ago

Data de la compra: 26/04/2021

Què MR S KOTECHA va dir sobre Hobbs:

Great Quality! Amazing product! Professional and fast delivery!Perfect!

Highly recommended!

Ressenyes sobre un producte

Client de confiança

4 years ago

Data de la compra: 22/04/2021

Very efficient staff and excellent service. Shop was very clean and tidy and sanitation was prominent as I walked in. I have purchased a great deal of my wardrobe over the years and find the fit and...

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Ressenyes sobre un producte

Client de confiança

4 years ago

Data de la compra: 22/04/2021

5 Star Product and Service

Can't fault the quality of the product or the service, they were excellent on both counts.5 stars all round

Ressenyes sobre un producte

Client de confiança

4 years ago

Data de la compra: 23/04/2021

Nice quality

Nice quality, well packed, fast delivery, prompt refund.

Ressenyes sobre un producte

Client de confiança

4 years ago

Data de la compra: 18/04/2021

Excellent

Excellent service. Kept me up to date with the status of my order.

Ressenyes sobre un producte

Client de confiança

4 years ago

Data de la compra: 18/04/2021

Very poor and slow

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Ressenyes sobre un producte

Client de confiança

4 years ago

Data de la compra: 23/04/2021

Beautiful clothes Lovely staff

Beautiful skirt in store but not in my size.The staff were super helpful and ordered me one direct to my home address.Arrived 2 days later exquisitely packed.Couldnt be happier with my shopping...

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Ressenyes sobre un producte

MR JOHN DAVIES

4 years ago

Data de la compra: 19/04/2021

Què MR JOHN DAVIES va dir sobre Hobbs:

Hobbsustomer Service

I sought that Customer service was both efficient and very quick dealing with my query.

Ressenyes sobre un producte

No heu rebut cap invitació a les ressenyes?

Quant a Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

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Feefo Trusted Service Awards

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Ressenyes de Hobbs

LEAH DRESSMés ressenyes d’aquest producte (4)Veure la pàgina del producteI received wrong size for this. Feed back given onlin to customer service but I have not received any responses after 2 weeks or so.

MINA DRESSMés ressenyes d’aquest producte (7)Veure la pàgina del producteNice dress, good quality.

LINEN PETRA DRESSMés ressenyes d’aquest producte (68)Veure la pàgina del productepretty dress with very nice color

CHRISTIE JACKETMés ressenyes d’aquest producte (4)Veure la pàgina del producteGreat quality! Just perfect!

HATTY DRESSMés ressenyes d’aquest producte (2)Veure la pàgina del producteExcellent fit lovely style very flattering and good quality. It is a very versatile piece for my summer wardrobe.

CARRIE BOLEROMés ressenyes d’aquest producte (174)Veure la pàgina del producteBought this Bolero to complete my outfit for a wedding I'm attending and it is just lovely. Excellent quality, I'm very happy with my purchase.

TABITHA DRESSMés ressenyes d’aquest producte (3)Veure la pàgina del producteNice design, good for petite size.

CINDY DRESSMés ressenyes d’aquest producte (3)Veure la pàgina del producteNice quality, good length, nice dark blue, but just didn't suit me.

RENEE SHIRTMés ressenyes d’aquest producte (3)Veure la pàgina del producteBeautiful colour and excellent fabric

ELLA MACMés ressenyes d’aquest producte (17)Veure la pàgina del producteI bought a size 10 but had to spend an extra £45 to make the sleeves 3 inch shorter. I always buy size10 from other shops but never had to get the sleeves shortened

MELINA SKIRTMés ressenyes d’aquest producte (22,234)Veure la pàgina del producteJust my style for summer.Bright and cheerful and lovely material.

VIVIEN SATIN DRESSMés ressenyes d’aquest producte (44)Veure la pàgina del producte

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?