Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Helpful Holidays | Opinions d'atenció al client per a | {{merchantUrl}} Feefo

Client de confiança

Verficada per Feefo

13 years ago

Straightforward booking and payment online

Helpful Holidays

13 years ago

Many thanks.

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Client de confiança

Verficada per Feefo

13 years ago

Only problem we had was trying to pay the balance by phone, it took many…

Only problem we had was trying to pay the balance by phone, it took many attempts to get through as line (s) were busy. Frustrating when you work full time. Otherwise great service as always.

Helpful Holidays

13 years ago

Thank you for your feedback, I am sorry it took a couple of attempts to get through to us to pay your balance. Unfortunately sometimes it's very busy during the day, but we are here until 9pm at night Mon - Thurs and the phones tend to be a little quieter then. I am glad that you managed to get through in the end and I hope that you have a wonderful holiday.

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Client de confiança

Verficada per Feefo

13 years ago

quick and easy service web site

Helpful Holidays

13 years ago

Thank you very much.

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Client de confiança

Verficada per Feefo

13 years ago

Booking was a very straightforward experience andtelephone staff were cheerful, helpful and efficient. Thank you.

Helpful Holidays

13 years ago

Thank you very much, it's always a pleasure to help wherever we can. Have a lovely holiday.

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Client de confiança

Verficada per Feefo

13 years ago

The speed and efficiency of booking was excellent.

Helpful Holidays

13 years ago

Very glad to hear it! Many thanks.

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Client de confiança

Verficada per Feefo

13 years ago

There service so far has been fantastic as we have had to change are bookings…

There service so far has been fantastic as we have had to change are bookings and nothing has been too much trouble.

Helpful Holidays

13 years ago

Thank you so much. We do understand that these things happen so do our very best to help out when they do. I hope, now that all is sorted, that you have a lovely holiday.

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Client de confiança

Verficada per Feefo

13 years ago

Excellent customer service.

Helpful Holidays

13 years ago

Many thanks

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Client de confiança

Verficada per Feefo

13 years ago

Booking was easy, house was perfect.

Helpful Holidays

13 years ago

Fantastic! Thank you.

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Client de confiança

Verficada per Feefo

13 years ago

This is our third holiday booked through Helpful Holidays. We have on each occasion found…

This is our third holiday booked through Helpful Holidays. We have on each occasion found them to be very efficient.

Helpful Holidays

13 years ago

Thank you very much. We're very glad to have you back and wish you many happy holidays in the future.

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Client de confiança

Verficada per Feefo

13 years ago

The only thing I object to is the charge made for using a credit card.

Helpful Holidays

13 years ago

Thank you for your feedback. The charge to pay with a credit card is 1% of the payment. Unfortunately, the bank charges us 2% on all credit card transactions and rather than passing on the full 2%, we opt to split this 50/50 with customers. You are, of course, always able to pay using a debit card at no charge at all.

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