One stop on-demand mobile concierge that helps travelers discover & book the best things to do locally at exclusive prices.
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valoracions de l'últim any
Headout ja no és un client actiu de Feefo
Mostrant 2,527 ressenyes
VU
Valued User
8 years ago
Què Valued User va dir sobre Headout:
Had a bit of a problem finding the newstand to get our vouchers redeemed for tickets but once we had them, getting into the Louvre was a breeze and we spent several hours exploring this amazing place
Ressenyes sobre un producte
Customer Success
Headout
8 years ago
Hey Cheryl,
I’m so glad you had a great experience with us. I'd like to thank you for taking the time to leave us a review. We hope to see you very soon. Explore the best with the best.
I’m so glad you had a great experience with us. I'd like to thank you for taking the time to leave us a review. We hope to see you very soon. Explore the best with the best.\
Eiffel tower was on strike, which is not Headout's fault. They also immediately refunded some of the money (I bought a combo Eiffel Tower and Louvre ticket) though it seemed low for the price of...
Llegeix més
Customer Successs
Headout
8 years ago
Hi there,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
Explore the best with the best.
Always here,
Team Headout
Customer Successs
Headout
8 years ago
Hey again,
We're very sorry about the strike and shall work on ensuring that the same does not happen to you or to any other customer for that matter. I'm glad you found the initiation of the refund to have been a smooth process. We're here for you and we're hoping to see you with us again in the near future.
Hakuna Matata,
Team Headout
Ressenyes sobre un producte
Customer Successs
Headout
8 years ago
Hi there,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
Explore the best with the best.
Always here,
Team Headout
Customer Successs
Headout
8 years ago
Hey again,
We're very sorry about the strike and shall work on ensuring that the same does not happen to you or to any other customer for that matter. I'm glad you found the initiation of the refund to have been a smooth process. We're here for you and we're hoping to see you with us again in the near future.
Quick and easy process. Friendly customer service and great interaction at ticket pick up.
Customer Successs
Headout
8 years ago
Hi Lee,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
Explore the best with the best.
Always here,
Team Headout
Data de la compra: 27/02/2018
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Compartir
Client de confiança
8 years ago
Ordered online, picked up tickets as expected; enjoyed the theatre--would definitely purchase again if traveling in London.
Customer Successs
Headout
8 years ago
Hi there,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
Explore the best with the best.
Always here,
Team Headout
Ressenyes sobre un producte
Customer Successs
Headout
8 years ago
Hi there,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
Explore the best with the best.
Always here,
Team Headout
Data de la compra: 23/03/2018
0
Compartir
Client de confiança
8 years ago
The ticket was cheap and the delivery service was pretty good. There were both text and email notification when the host arrived.
Customer Successs
Headout
8 years ago
Hi there,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
Explore the best with the best.
Always here,
Team Headout
Ressenyes sobre un producte
Customer Successs
Headout
8 years ago
Hi there,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
The added fees are convenience charges among other necessary fees . Booking a hassle free experience comes at a small cost. But thank you for the feedback. Rest assured, we're trying very hard to deliver great experiences and shall surely cut out unnecessary expenditure for our guests as well.
Their service was literally horrendous. Booked Eiffel Tower tickets for my daughters who flew 24hrs from Australia to climb the Tower. When we arrived the booking had been cancelled without any...
Llegeix més
Customer Successs
Headout
8 years ago
Hey Scott,
We're so sorry about this. With great volumes in bookings, comes great responsibility. Which is why we couldn't resolve this on time due to such unforeseen circumstances. No excuses though. What happened is inexcusable and we would like to make it up to you someday.
Your refund has been initiated and shall reach you very soon, as promised.
We're so sorry.
Hoping you'd give us a chance to make this right,
Team Headout
Ressenyes sobre un producte
Customer Successs
Headout
8 years ago
Hey Scott,
We're so sorry about this. With great volumes in bookings, comes great responsibility. Which is why we couldn't resolve this on time due to such unforeseen circumstances. No excuses though. What happened is inexcusable and we would like to make it up to you someday.
Your refund has been initiated and shall reach you very soon, as promised. We're so sorry.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.