excellent customer service, helped me out when i had a problem no fuss.
excellent customer service, helped me out when i had a problem no fuss.
Grass 247
Grass247
11 years ago
Hello and thank you so much for taking the time to leave us feedback.
We would love to see pictures of your freshly laid Cape Verde Artificial Grass, so please get in contact with your pictures!
We look forward to hearing from you!
Kind Regards
Emma - Grass247
Your Artificial Grass Specialist
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Client de confiança
11 years ago
Good website, quick delivery
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Client de confiança
11 years ago
I'm very happy with my grass it also got delivered fast would recommend there was…
I'm very happy with my grass it also got delivered fast would recommend there was a small whole in the middle but nothing too bad
Grass 247
Grass247
11 years ago
Hello and thank you for taking the time to leave us a rating!
We would love to see pictures of your freshly laid Stockholm Artificial Grass, so please send us your pictures!
We look forward to hearing from you!
Kind Regards
Emma - Grass247
Your Artificial Grass Specialist
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Client de confiança
11 years ago
Good overall, with fast delivery. Addressing of delivery not 100% accurate but it got to…
Good overall, with fast delivery. Addressing of delivery not 100% accurate but it got to me.
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Client de confiança
11 years ago
Ordered the grass quick & easily & it came very quickly 😊
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Client de confiança
11 years ago
Grass 247 excellent plenty of choice all the samples I asked for very quickly
I…
Grass 247 excellent plenty of choice all the samples I asked for very quickly
I placed my order was on the drive with in two day !! Excellent !!
Regards Terry
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Client de confiança
11 years ago
prompt delivery
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Client de confiança
11 years ago
Sample arrived very quickly. Ordered and was there within a few days. Good quality and…
Sample arrived very quickly. Ordered and was there within a few days. Good quality and just what we were looking for.
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Client de confiança
11 years ago
easy to buy and quick delivery = good service
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Client de confiança
11 years ago
Booked for a Saturday delivery but the order was messed up in the office. Was…
Booked for a Saturday delivery but the order was messed up in the office. Was told it would arrive on Monday. Asked for the order to be cancelled and a refund and was told not possible. The product...
Llegeix més
Grass 247
Grass247
11 years ago
Please accept our apologies for the delay you experienced with your order.
We can see the order was initially scheduled for delivery on the Saturday, however due to an administration error the delivery was booked for the Monday. As the order was already with the courier for delivery to yourself and we were unable to contact the courier until 8.30 on the Monday we would not have been able to cancel the order at that stage. As we were unable to cancel the order we were unable to refund the order in case the delivery had been completed prior to us contacting the courier. We can see the delivery was completed at 8.29 on the Monday, which is before the couriers office opened for us to speak to them.
We do not like to see any customer go away having had a poor experience and have emailed you to try and resolve the concern you have raised.
We hope to be able to resolve your concern,should you have any questions or wish to discuss your order further please do not hesitate to call us on 08000 599 247 and we will do all we can to help.
Regards,
Grass247.co.uk
Your Artificial Grass Specialist
Client de confiança
11 years ago
Had initial delivery problem but Grass 247 resolved it professionally and promptly.
The product I would totally recommend.
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
