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Ressenyes de Goodfellow

Valorat
Excel·lent

Goodfellow was established in the City of London in 1946.

Servei
4.6
/5

5

4

3

2

1

82

12

2

6

2

104

valoracions de l'últim any

Mostrant 1,082 ressenyes
Client de confiança
4 years ago
Data de la compra: 23/06/2021
Follow up
Should follow up with customers if anything missed out from customer's side to provide any documents instead of holding PO and don't follow up until customer queries about delivery.
Client de confiança
4 years ago
Data de la compra: 04/06/2021
Communication initially was good. However, once payment was sent, communication was very poor. When the shipment was delayed, they did not inform me until I requested status of my shipment. They then...

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DA
Diana Alves
4 years ago
Data de la compra: 21/06/2021
Què Diana Alves va dir sobre Goodfellow:
Very fast on the deliver!
DA
Dr. George Apostolopoulos
Agia Paraskevi, Greece
4 years ago
Data de la compra: 22/06/2021
Què Dr. George Apostolopoulos va dir sobre Goodfellow:
- Staff was very helpfull and efficient - Got quick and accurate answers to my inquiries - Fast delivery of orders - would definitely buy again
ML
Melanie Lang
4 years ago
Data de la compra: 14/06/2021
Què Melanie Lang va dir sobre Goodfellow:
Prompt and accurate service
Client de confiança
4 years ago
Data de la compra: 15/06/2021
Very good,thanks goodfellow
DD
David Duncan
4 years ago
Data de la compra: 08/06/2021
Què David Duncan va dir sobre Goodfellow:
Goodfellow delivered on time, without any issues.
PC
Prof. Marjetka Conradi
4 years ago
Data de la compra: 10/06/2021
Què Prof. Marjetka Conradi va dir sobre Goodfellow:
Online purchasing doesn’t work good. Otherwise it’s all ok.
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The Goodfellow Team
Goodfellow
4 years ago
Hi! Thanks for taking the time to leave us feedback following your latest order. We're glad to hear that you're pleased with our service overall and note your comments regarding the difficulty you have experienced with online ordering. We're pleased to announce that we will soon be launching a new and refreshed website that will feature an entirely new online ordering system, which we are confident you will find intuitive, informative and extremely easy to use. This should be live within the next couple of months and we would welcome any further comments you might have once it's up and running. In the meantime, if you do experience any difficulties with online ordering please do contact our team at info@goodfellow.com and they will be happy to assist you.
Client de confiança
4 years ago
Data de la compra: 04/06/2021
Zero service = zero stars
I received automatic confirmation of my e-mail and 2 requests to rate a service, but somehow I didn't got any actual response to my inquiry, so basicallly I got no service from Goodfellow at all.
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The Goodfellow Team
Goodfellow
3 years ago
Thank you for taking the time to provide feedback, specifically the lack of an response to an enquiry. We apologise for any delay in communicating with you in regards to your enquiry and will be in contact with you shortly to discuss this further to ensure that this problem does not arise again in the furture. We value your business and hope to welcome you back in the near future. Kind regards The Goodfellow Team
CN
Cedric Neuville
4 years ago
Data de la compra: 15/06/2021
Què Cedric Neuville va dir sobre Goodfellow:
Good quality of products Products quickly shiped No 5 stars because of website not user friendly
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The Goodfellow Team
Goodfellow
4 years ago
Thanks for your comments, we really appreciate you taking the time to leave us feedback. Whilst we're delighted that you're happy with our material quality and speed of service, we note that you have found our website could do with improvement. We're happy to say that we are currently in the final stages of developing an entirely new website, which we are confident you will find far easier to navigate and complete online transactions through. This should be live within the next couple of months and we would value any feedback you might have once you've had the opportunity to visit it. In the meantime, if you need any specific assistance, our team can be reached at info@goodfellow.com and they will be happy to assist.
Quant a Goodfellow
Goodfellow was established in the City of London in 1946. The Company now has associate operations in France, Germany, America and China. The Group's research laboratories, production and workshop facilities, and central administration are located in Huntingdon, England.
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Ermine Business Park, Huntingdon, Cambridgeshire, PE29 6WR, United Kingdom
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Quant a Goodfellow
Goodfellow was established in the City of London in 1946. The Company now has associate operations in France, Germany, America and China. The Group's research laboratories, production and workshop facilities, and central administration are located in Huntingdon, England.