Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Go Lights Account Closed | Opinions d'atenció al client per a | https://www.feefo.com/reviews/go-lights Feefo

Mostrant 4,638 ressenyes

Trusted Customer

Sydney

6 years ago

Data de la compra: 26/11/2017

Què Trusted Customer va dir sobre Go Lights Account Closed:

Happy with purchase

Product is exactly as described and delivery was fast, very happy with my purchase

Trusted Customer

West Wollongong

8 years ago

Data de la compra: 24/03/2017

Què Trusted Customer va dir sobre Go Lights Account Closed:

whats a bad experiance horrible business to deal with if something goes wro

2 months waiting for lights and still nothing never again will i ever purchase anything from golight's !!!!

Tiarna

Go Lights Account Closed

6 years ago

Hello, sorry to hear you have had a bad experience with Go Lights. From tracking details I can see you order was delivered to you on April 10th. If you need any further help please do not hesitate to contact our customer service department at service@golights.com.au or call us on 1300 798 220. Warm regards.

Ressenyes sobre un producte

Trusted Customer

7 years ago

Data de la compra: 28/03/2018

Què Trusted Customer va dir sobre Go Lights Account Closed:

Out of stock item not advised when purchasing Delivery not good enough

Waiting a very long time for delivery. No one contacted me to advise out of stock item when I ordered. I will not order again unless by phone to check if in stock first.

Tiarna

Go Lights Account Closed

7 years ago

Hi Carol,

I am so sorry that your experience with us has been less than satisfactory.

We have recently just undergone a website upgrade and due to this our stock levels and delivery times were a little off. We are so sorry about this and completely understand the frustration. If in the future you need to call for stock levels just call us at 1300 798 220 and we will be able to give you a more accurate delivery time. We hope to be able to continue doing business with you in the future.

Regards

Ressenyes sobre un producte

Trusted Customer

Coldstream

7 years ago

Data de la compra: 28/04/2018

Què Trusted Customer va dir sobre Go Lights Account Closed:

Received prompt reply and offered to refund.

Received both the lights fine in the mail. but when I opened one, it had hairline cracks in the base and looks like a hard piece of cement on the bottom part of the stand. I purchased these because I...

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Tiarna

Go Lights Account Closed

7 years ago

Hi there,

We are so sorry that your recent experience with Golights has been less than satisfactory.

Unfortunately sometimes our items do have to travel quite far to get to our customers and not all couriers are as careful as they should be. We also have a 5% price beat so if you find any lights online cheaper than us just send us the link and we will beat it.

We are so sorry this has happened to you and are more than happy to replace or refund you for these broken lights. Just contact us at returns@golights.com.au and we will help you at as fast as possible.

Regards

Client de confiança

7 years ago

Data de la compra: 30/04/2018

Good value, range, and fast delivery

Good value, range, and friendly helpful service. Postage very reasonable, even better was free over $100, and fast delivery.

Ressenyes sobre un producte

Client de confiança

7 years ago

Data de la compra: 23/04/2018

The lights are terrific and I have no problems with them. They came earlier than expected. I would have no issues using this company again

Ressenyes sobre un producte

Trusted Customer

7 years ago

Data de la compra: 24/04/2018

Què Trusted Customer va dir sobre Go Lights Account Closed:

Excellent service, experience and quality goods received

Order process simple. Order arrived promptly. Received goods packaged well. What I ordered was exactly as seen on website.

Ressenyes sobre un producte

Trusted Customer

Burradoo, NSW

7 years ago

Data de la compra: 26/04/2018

Què Trusted Customer va dir sobre Go Lights Account Closed:

failur to advise out of stock

I have placed several orders with Go Lights in the past - Orders have been sent without delay, and I have been very happy with your service. Sadly the same cannot be said about this order. The items...

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Tiarna

Go Lights Account Closed

7 years ago

Hi there,

We are so sorry that your order this time with us has been less than satisfactory.

Unfortunately we are unable to tell customers that things are discontinued until our suppliers inform us. We are sorry that this took so long and that you contacted us so many times until we were informed of this.

If you wish to talk further about this please contact us on service@golights.com.au as we want to be able to do better for our customers.

Regards

Ressenyes sobre un producte

Trusted Customer

7 years ago

Data de la compra: 22/04/2018

Què Trusted Customer va dir sobre Go Lights Account Closed:

👍🏻

Client de confiança

7 years ago

Data de la compra: 03/04/2018

Always kept up to date with my order

Awesome prices. Awesome customer service.

No heu rebut cap invitació a les ressenyes?

Quant a Go Lights Account Closed

GoLights is an Australian owned and operated online retail company with offices in both Sydney and Melbourne. GoLights provides customers with a wide range of lighting products for both residential and commercial applications from all major manufacturers at competitive rates which are usually below the wholesale price point. GoLights staff have extensive experience in all aspects of the lighting industry, and spanning several years, across both the retail and wholesale spaces. Customers can expect the the highest level of service, support and advice for all their lighting needs. GoLights offers customers a state of the art online shopping experience with the absolute safest and secure payment portals. Online security is paramount to GoLights and we pride ourselves on being to provide this service to our customers.

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0293414718

102 Maloney Street, Eastlakes, Sydney, NSW, NSW, 2280, Australia

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Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?