Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Globehunters

Client de confiança

Verficada per Feefo

3 years ago

Misleading on price.

Prices are quoted without clearly setting out basis. We booked economy but did not realise that did not include bagage. Additional £700 for baggage to be added. This was nit made clear until after...

Llegeix més

Mavyreen

Globehunters

3 years ago

Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team

0

MA

Mr OLUWAFEMI ALE

Verficada per Feefo

3 years ago

Què Mr OLUWAFEMI ALE va dir sobre Globehunters:

Flights are not detailed.

Mavyreen

Globehunters

3 years ago

Thank you for your review. We would like to highlight that we advertise flights as distributed to us by the Global Distribution Systems, which are communicating with theofficial airline availability of flights. Therefore, we cannot produce any flights that do not exist and this is something which we do not have control with. Hope this helps!

0

Client de confiança

Verficada per Feefo

3 years ago

Rude customer service, hidden fees!

Train your customer service people not to speak over the customer and not to come out with hidden charges after payment had been made for additional items such as baggage!!!!

Mavyreen

Globehunters

3 years ago

Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team

0

Client de confiança

Verficada per Feefo

3 years ago

Booked tickets, didn’t realise there was no luggage had to pay extra. 3 weeks later and still not received any confirmation or tickets. Called to enquire and keep being told 10 days but still nothing

Mavyreen

Globehunters

3 years ago

Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team

0

Client de confiança

Verficada per Feefo

3 years ago

looks good but there is something left to maintain on the offered flight tickets such as luggage including or not including , let travellers know before buy the ticket. And delayed to send E-...

Llegeix més

Mavyreen

Globehunters

3 years ago

Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team

0

Client de confiança

Verficada per Feefo

3 years ago

No communication

So far not very good Ive had no receipt, ticket /confirmation of my flight Ive emailed both emails attached to the email response of my booking

Mavyreen

Globehunters

3 years ago

Hi, thanks for the review! We are continuously working on speeding up our ticketing process so hopefully next time when you book with us, we'd not only save you money on your flights – you'd get your tickets instantaneously! Wishing you a safe and happy trip!

1

MQ

Mrs Jiahui Qi

Verficada per Feefo

3 years ago

Què Mrs Jiahui Qi va dir sobre Globehunters:

It was fine and everything went well.

Mavyreen

Globehunters

3 years ago

Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)

0

MP

Mrs Stephanie Powell

Verficada per Feefo

3 years ago

Què Mrs Stephanie Powell va dir sobre Globehunters:

Check airlines benefits before booking

Agent kept trying to get us to upgrade as he was telling us baggage not included and wanted a further £240 . American Airlines gives each passenger one free hood bag . I told him this but he kept...

Llegeix més

Mavyreen

Globehunters

3 years ago

Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team

2

UC

UCC

Verficada per Feefo

London

3 years ago

Què UCC va dir sobre Globehunters:

Good service

The agent was very polite on the phone gave me answers to my enquiries. I was a bit worried about my booking he ashore me that they were real agents not 419 trying to con me out of money, I have had...

Llegeix més

Mavyreen

Globehunters

3 years ago

Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!

0

Client de confiança

Verficada per Feefo

3 years ago

Globe hunters were great dealt with my booking quickly and explained the bo

Great customer service

Mavyreen

Globehunters

3 years ago

Thank you so much for the review! Glad to know that we provided you with the highest level of customer service for your chosen flight! Wishing you a safe and happy trip!

0