I had to request the e-tickets/receipt, they didn't come through automatically, which wasn't ideal, as it kept me worried I had been scammed. Not impressed.
Mavyreen
Globehunters
9 years ago
Hi Petra,
We are sorry to hear you had an unsatisfactory experience with Globehunters and we regret any inconveniences this issue might have brought to you. This is certainly not the level of customer service that we expect for our customers.
We do always aim to send e-tickets and receipts within 24 hours. We apologise if in the unlikely case, such as yours, that you were left to worry as communications from us came more than that.
Since then, we have improved our systems and we hope to improve our track record for instant ticket confirmations and delivery.
Kind regards, Your Globehunters team
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Client de confiança
10 years ago
Very complicated service as i was paying on a card under a different name. Way too time consuming.
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TC
Trusted Customer
Berkshire
10 years ago
Què Trusted Customer va dir sobre Globehunters:
Very helpful over the phone and in getting my flight sorted the day before travelling
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Trusted Customer
London
10 years ago
Què Trusted Customer va dir sobre Globehunters:
Efficient and quick service
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Client de confiança
10 years ago
Good service
Satsfied with the service
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Client de confiança
10 years ago
Friendly and prompt
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Trusted Customer
10 years ago
Què Trusted Customer va dir sobre Globehunters:
Really easy to find tickets and buy them on the website at a reasonable price. Process took only a short time. Electronic tickets available after about 24 hours.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Since then, we have improved our systems and we hope to improve our track record for instant ticket confirmations and delivery.
Your Globehunters team