Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Ressenyes sobre un producte
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Data de la compra: 02/02/2021
0
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MT
Mr Martin Tonks
Manchester
5 years ago
Què Mr Martin Tonks va dir sobre Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
Llegeix més
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Ressenyes sobre un producte
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Data de la compra: 02/02/2021
0
Compartir
MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Què Mrs Sylvia Bickerton va dir sobre Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Ressenyes sobre un producte
Data de la compra: 30/01/2021
0
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MN
Mr Charles Newbury
5 years ago
Què Mr Charles Newbury va dir sobre Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
Llegeix més
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Ressenyes sobre un producte
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Data de la compra: 27/01/2021
0
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Client de confiança
5 years ago
They were responsive and addressed my issues well
Ressenyes sobre un producte
Data de la compra: 28/01/2021
0
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MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Què Mr & Mrs Mitchell va dir sobre Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Ressenyes sobre un producte
Data de la compra: 27/01/2021
0
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Client de confiança
5 years ago
Excellent customer service
Ressenyes sobre un producte
Data de la compra: 22/12/2020
0
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Client de confiança
5 years ago
Quick efficient service.
Ressenyes sobre un producte
Data de la compra: 26/01/2021
0
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MM
Mr Trevor Maybourne
5 years ago
Què Mr Trevor Maybourne va dir sobre Fresh Insurance Services:
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
