A very seamless end to end experience. They offer a great website and application form that are both so easy to use. I had a couple of questions for the call centre too too and they were so polite,...
Llegeix més
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your detailed feedback and recommendation.
This is great to read regarding our website, forms and call centre.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
0
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Client de confiança
Verficada per Feefo
3 years ago
Great team, with wonderful customer service.
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback regarding our team and the customer service they deliver.
Kind regards,
Brett Power
Direct Portfolio Support
0
Compartir
Client de confiança
Verficada per Feefo
3 years ago
Impeccable customer service mannerisms which makes interaction very easy and comfortable. Thanks Miche
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback regarding Miche's service and mannerisms.
I will be sharing this with her.
Kind regards,
Brett Power
Direct Portfolio Support
0
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Client de confiança
Verficada per Feefo
3 years ago
Efficient service
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback regarding our teams service.
Kind regards,
Brett Power
Direct Portfolio Support
0
Compartir
Client de confiança
Verficada per Feefo
3 years ago
Easy to deal with and quick turn around
Needed a fast response and they delivered. Easy to deal with and were happy with the customer service
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback.
Great to read that our team delivered for your experience.
Kind regards,
Brett Power
Direct Portfolio Support
0
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KE
KENNETH
Verficada per Feefo
3 years ago
Què KENNETH va dir sobre Flex Insurance:
Service was fully online, but was easy to use and had an appropriate result. Cost is very competitive and suited us at this time.
Brett
Flex Insurance
3 years ago
Hi Kenneth,
Thank you for your feedback regarding our online site and the ease of getting a policy.
Great to hear our pricing is competitive.
Kind regards,
Brett Power
Direct Portfolio Support
0
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JO
John
Verficada per Feefo
3124
3 years ago
Què John va dir sobre Flex Insurance:
Rarely give 5 star. Auto teleresponse voice was not to my liking, sounded 'uneducated' and of doubtful trust, nearly hung up! Nevertheless the live staff were good and overcame by lack of confidence....
Llegeix més
Brett
Flex Insurance
3 years ago
Hi John,
Thank you for your feedback and great to read that our team overcame the teleresponse.
Can you please let me know what more the teleresponse, as I would love to get your thoughts on this to make improvements. My email is brett.power@chu.com.au
Looking forward to hearing from you.
Kind regards,
Brett Power
Direct Portfolio Support
0
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LE
Lenai
Verficada per Feefo
3 years ago
Què Lenai va dir sobre Flex Insurance:
Satisfied with my experience.
Communication was helpful.
Brett
Flex Insurance
3 years ago
Hi Lenai,
Thank you for your feedback.
Can you please email me to let me know where we could have improved to get a higher rating. brett.power@chu.com.au
We always strive to give the highest experience and more details would be great to receive.
Looking forward to hearing from you.
Kind regards,
Brett Power
Direct Portfolio Support
0
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AN
Andrew
Verficada per Feefo
3 years ago
Què Andrew va dir sobre Flex Insurance:
Excellent.
Brett
Flex Insurance
3 years ago
Hi Andrew,
Thank you for your feedback.
Have a great day.
Kind regards,
Brett Power
Direct Portfolio Support
0
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AN
Angela
Verficada per Feefo
3 years ago
Què Angela va dir sobre Flex Insurance:
Helpful and responseful
Good response to questions. Felt I could ask questions without being made out to feel like it was a stupid question!
Brett
Flex Insurance
3 years ago
Hi Angela,
Thank you for your feedback.
I will share this with Miche, who was assisting you.
Have a great day.
Kind regards,
Brett Power
Direct Portfolio Support
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
