Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Fireflyfriends - UK

Client de confiança

8 years ago

Good service, was kept informed via email on dispatch & expected delivery

Richard

Fireflyfriends - UK

8 years ago

Hi There,

Thank you for your kind feedback on our Service. We do all we can to make the delivery process as smooth as possible.

Regards,

Richard,

Ressenyes sobre un producte

Data de la compra: 25/09/2018

0

TC

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Fireflyfriends - UK:

Works great!

Quickly shipped to my house with no issues. The chair works great so far for my daughters baths.

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thanks for your kind feedback

Regards,

Richard,

Ressenyes sobre un producte

Data de la compra: 04/10/2018

0

Client de confiança

7 years ago

Better communication with customers and stop the offline account stuff

Ressenyes sobre un producte

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thank you for your feedback.

We appreciate that you were not aware of this at the time of purchase. We do state the following clearly on our website -

* Please note * for parents who have already bought GoTo Seats with the old wooden floorsitter (between Oct 15 - May 17), we have made an Upgrade Kit which is required to convert your old backrest to a new one in order to use this new floorsitter. With this kit, anyone can easily upgrade their existing GoTo Seat when they buy a new Floorsitter. You can get one by contacting us here: customer.enquiries@fireflyfriends.com or call us on: 0044(0)28 9267 8879.

At Firefly we are continuously trying to improve our products for our community. Product upgrades and new accessories are important in ensuring that our products cater for a wide range of children, and in doing so we chose to make the necessary upgrades to the floorsitter for the GoTo Seat.

We hope you find the new upgrades an enhancement to this product.

Kindest Regards,

Richard

Data de la compra: 05/10/2018

0

TC

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Fireflyfriends - UK:

Excellent products, friendly fast service

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thanks for your kind feedback :)

Regards,

Richard,

Ressenyes sobre un producte

Data de la compra: 26/09/2018

0

TC

Trusted Customer

Seabrook, Tx

7 years ago

Què Trusted Customer va dir sobre Fireflyfriends - UK:

Need to return splashy

Service was great when I ordered. But now I have to return it because it just didn’t work for my child. Now waiting to get instructions on returning. It’s been two days since I sent an email...

Llegeix més

Richard

Fireflyfriends - UK

7 years ago

Hi Barbara,

Thanks for your message and your feedback, I will be responding to your email immediately with the details for the return.

I hope that helps.

Regards,

Richard,

Ressenyes sobre un producte

Richard

Fireflyfriends - UK

7 years ago

Hi There,

We understand your frustration, however products like this cannot be mass-produced unfortunately, it's just not possible because they are for a small, niche market (globally speaking). As well as the manufacturing challenges, our products also involve extensive clinical research and consultation in the design and engineering process to make sure they are practical, safe and suitable for as many children as possible.

Regards,

Richard,

Data de la compra: 02/10/2018

0

Client de confiança

7 years ago

It’s lifesaver for this mama!

I have this go to Seat since the beginning of October for my son.. it’s very helpful and useful! I now can clean up without worry about where he is in the house.. he can do the therapies sitting up...

Llegeix més

Richard

Fireflyfriends - UK

7 years ago

Hi Lauren,

Thanks for your kind feedback. :)

Regards,

Richard,

Ressenyes sobre un producte

Data de la compra: 25/09/2018

0

TC

Trusted Customer

8 years ago

Què Trusted Customer va dir sobre Fireflyfriends - UK:

Perfecto para las necesidades de Laia nuestra pequeña con PCI.

Richard

Fireflyfriends - UK

8 years ago

Hi There,

Thank you for your kind feedback,

Regards,

Richard =)

Ressenyes sobre un producte

Data de la compra: 22/09/2018

0

TC

Trusted Customer

8 years ago

Què Trusted Customer va dir sobre Fireflyfriends - UK:

Great services and products

Everything was send quick and complete. They answered extremely fast on any my inquire. Perfect services!

Richard

Fireflyfriends - UK

8 years ago

Hi There,

Thank you for your kind words. We do whatever we can to ensure that the ordering process is simple and the delivery is fast.

Regards,

Richard,

Ressenyes sobre un producte

Data de la compra: 31/08/2018

0

TC

Trusted Customer

8 years ago

Què Trusted Customer va dir sobre Fireflyfriends - UK:

As always, fast shipping and easy to order! Item was as described and came with a great instruction book that can also be used to track progress. Very helpful.

Richard

Fireflyfriends - UK

8 years ago

Hi Anne,

Thanks for your message. We do what we can to create the best product and best customer experience, it's great to hear that you have positive words for us :)

Regards,

Richard,

Ressenyes sobre un producte

Data de la compra: 31/08/2018

0

TC

Trusted Customer

8 years ago

Què Trusted Customer va dir sobre Fireflyfriends - UK:

Upsee

Our 2 year old who has cerebral palsy loves his upsee!

Richard

Fireflyfriends - UK

8 years ago

Hi There,

Thank you for your kind words. We do all we can to ensure that all of our products arrive with you as quickly as possible.

Regards,

Richard,

Ressenyes sobre un producte

Data de la compra: 30/08/2018

0

Ressenyes de Fireflyfriends - UK

BackpackMés ressenyes d'aquest producteVeure la pàgina del producteMakes taking my sons GoTo Seat easier to take out & love the space & all the pockets so no need to take another bag for things he might need on a day trip.

SplashyMés ressenyes d'aquest producteVeure la pàgina del producteNo issues with receiving item

Floor SitterMés ressenyes d'aquest producteVeure la pàgina del producteBought floor sitter for reclining a to go seat 2 and it does not go on now being told I need a offline acct to order a assemble piece for a additional 55$

ScoootMés ressenyes d'aquest producteVeure la pàgina del producteExcellent product - Thank you!

SplashyMés ressenyes d'aquest producteVeure la pàgina del productePrice was very expensive for splashy

GoTo SeatMés ressenyes d'aquest producteVeure la pàgina del producteI have this go to Seat since the beginning of October for my son.. it’s very helpful and useful! I now can clean up without worry about where he is in the house.. he can do the therapies sitting up...Llegeix més

PlaypakMés ressenyes d'aquest producteVeure la pàgina del productePerfecto acabado y seguro

GoTo SeatMés ressenyes d'aquest producteVeure la pàgina del producteIt is very strong support, but not suitable for all kind of chairs...

ScoootMés ressenyes d'aquest producteVeure la pàgina del producteIt is perfect! We loved it before we evem bought it.

Backrest Retro-fitMés ressenyes d'aquest producteVeure la pàgina del producteIt gives a lot of support.

Upsee KitMés ressenyes d'aquest producteVeure la pàgina del producteLove the upsee. My kiddo enjoys seeing the world from a standing position!! Perfect for practicing weight bearing.

Upsee KitMés ressenyes d'aquest producteVeure la pàgina del producteThe upsee is comfortable and esy to put together and comes in a convientient carry bag. My son loves to be in it. Overall very satisfied!

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?