I love OvuSense and was even more delighted when I had such a positive experience with customer service. They responded to my questions very quickly - explaining everything I needed to know about...
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Caroline
OvuSense
5 years ago
Thank you for your great feedback Jennifer. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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Client de confiança
Verficada per Feefo
7 years ago
Really helpful even when I was having trouble connecting.
Caroline
OvuSense
5 years ago
Thank you for your feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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OU
OvuSense User
Verficada per Feefo
7 years ago
Què OvuSense User va dir sobre OvuSense:
Doesn’t tell you the day before ovulation it only predicts
Caroline
OvuSense
7 years ago
Hi Katie - thank you for your feedback. OvuSense can give you advance notice that you are going to ovulate the next day. Looking at you most recent cycle, unfortunately there was some missing data. The Sensor must be worn every day from when your period finishes, right up until you get confirmation of ovulation. If you miss data, this can mean that the App is unable to notify you that ovulation is about to occur. If you wish to discuss further, please get in touch with customer support via the website and we will be more than happy to help you.
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Client de confiança
Verficada per Feefo
7 years ago
Great service
Great response to email queries. Good support online. The app didn’t pick up ovulation correctly last month and got it entirely wrong the previous month but still provided valuable insight into my...
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Caroline
OvuSense
5 years ago
Thank you for your feedback. I have looked at your data and can see that the confirmation was incorrect for cycle 1, customer support can ask for this to be removed so that the app can provide the correct confirmation. Your cycle 2 & 3 confirmations appear correct. Please do contact customer support via the website if we can offer any assistance. Best Wishes, The OvuSense Team
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Client de confiança
Verficada per Feefo
7 years ago
Quick to respond
They were quick to respond when I had a faulty sensor once we got through the automated email section. A new sensor arrived pretty quickly.
Caroline
OvuSense
5 years ago
Thank you for your feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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OU
OvuSense User
Verficada per Feefo
7 years ago
Què OvuSense User va dir sobre OvuSense:
Customer service is great. Very helpful.
Caroline
OvuSense
5 years ago
Thank you for your feedback Molly. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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Client de confiança
Verficada per Feefo
7 years ago
Great Product
I like this product very much.
Caroline
OvuSense
5 years ago
Thank you for your feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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OU
OvuSense User
Verficada per Feefo
7 years ago
Què OvuSense User va dir sobre OvuSense:
Great I normally get a reply within 2 to 3 hour on a weekday and just a little longer on the few time I sent a message on t he e weekend.
Caroline
OvuSense
5 years ago
Thank you for your feedback Heather. Our customers are at the heart of everything we do at OvuSense which is why we have Customer Support 24/7, all year round. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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Client de confiança
Verficada per Feefo
7 years ago
It arrived quickly. It was easy to figure out how to use.
Caroline
OvuSense
5 years ago
Thank you for your feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
0
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OU
OvuSense User
Verficada per Feefo
huddersfield
7 years ago
Què OvuSense User va dir sobre OvuSense:
best thing I've ever bought
cant fault the customer service everytime I've had trouble it's been sorted within the hour exceptional! wouldnt be with out it its given me so much insight on my cycle so much so my gyno is on...
Llegeix més
Caroline
OvuSense
5 years ago
Thank you for your great feedback Leanne. We are pleased to hear Customer Support were able to assist you until the issue was resolved and that it has offered you insight into your cycle. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
