Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Feefo

Mostrant 3,383 ressenyes

Trusted Customer

Verficada per Feefo

10 years ago

Què Trusted Customer va dir sobre Feefo:

Feefo Service

Service has been fine, very helpful with initial set ups

Dee

Feefo

10 years ago

Hi Kay

Thank you very much for your review, great to hear that everything has gone well in your early days with Feefo, we do pride oursleves on trying to make the difference. If you need any assistance in the future please do let us know.

Kind regards
Dee Naylor
Head of Customer Services

Trusted Customer

Verficada per Feefo

10 years ago

Què Trusted Customer va dir sobre Feefo:

Very good

Very willing to listen to issues and very good at offering advice

Dee

Feefo

10 years ago

Hi Roger

Many thanks for your lovely review, really pleased that the team have been able to listen and offer good advice, always here to help if needed.

Kind regards
Dee Naylor
Head of Customer Services

Client de confiança

Verficada per Feefo

10 years ago

Very happy with the service provided by Feefo

Would happily recommend Feefo to any other business, they are professional and quick to provide and required support.

Dee

Feefo

10 years ago

Hi and Thank you so much for your lovely words, it absolutely makes our day when our merchants say they would happily reccomend us to other businesses, always a pleasure to hear from you and we hope to keep up the good work!

Trusted Customer

Verficada per Feefo

Herefordshire and Shropshire

10 years ago

Què Trusted Customer va dir sobre Feefo:

Increased credibility and awareness.

For a small business it has given us credibility and, for sure, has focused us on service. When we get bad reviews it can hurt but whether we have failed or there is some other reason, there is...

Llegeix més

Dee

Feefo

10 years ago

Hi Charles

Thank you very much for your kind words, we know that you have always been a massive advocate of Feefo and it has always been a pleasure to work with you.

Kind regards
Dee
Head of Customer Support

Trusted Customer

10 years ago

Dee. It's easy for us to say nice things with little substance. In this case, we have found genuine benefit. Although never pleasant when bad feedback arrives by invitation, it does focus the mind in a remarkable way. This sort of service is a major attitude shift in the way business runs. Thanks, in turn.

Trusted Customer

Verficada per Feefo

Australia

10 years ago

Què Trusted Customer va dir sobre Feefo:

Feefo are always there to answer any questions or issues that arise to ensure that we are getting the most out of the service.

Trusted Customer

Verficada per Feefo

One Church Road, HOVE, BN3 2HA.

10 years ago

Què Trusted Customer va dir sobre Feefo:

Very professional good for SEO.

Very professional operation. Good SEO benefits and true customer service perspective on Digital Web World Ltd.

Trusted Customer

Verficada per Feefo

10 years ago

Què Trusted Customer va dir sobre Feefo:

Great system, great staff

Absolutely fantastic company. We've seen a huge increase in reviews, it was easy to integrate and their staff are second to none! Every single person I have dealt with at Feefo, from initial contact...

Llegeix més

Trusted Customer

Verficada per Feefo

10 years ago

Què Trusted Customer va dir sobre Feefo:

We have been using Feefo for six months and everything works fine

Client de confiança

Verficada per Feefo

10 years ago

Really pleased with the level of service I get. Emails are responded too really quickly.

Dee

Feefo

10 years ago

Hi, Thank you very much for your 'excellent' review - it absolutely makes our day when we know we are getting things right! We do try our absolute best to get back to our merchants as soon as possible and we are always happy to take phone calls too if you think somethings are more easily talked through. Thank you again for your kind words, much appreciated.

Kind regards
Dee Naylor
Head of Customer Services

Client de confiança

Verficada per Feefo

10 years ago

Feefo does not always work

Wen have had a few problems with feefo not working over the last year or so

Dee

Feefo

10 years ago

Hi and thank you so much for your review, I am sorry that you have had a few issues over the past 12 months but really pleased that we have been able to sort them out as quickly as possible, we do pride ourselves on responding to our merchants within the hour. We are contactable via support@feefo.com - 7 days a week and in the evenings until 9 p.mn. so do not hesitate to get in touch.

Kind regards
Dee Naylor
Head of Customer Services

No heu rebut cap invitació a les ressenyes?

Feefo Trusted Service Awards

Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.

Què són els Trusted Service Awards

Feefo Ecolabels

Aquestes insígnies confirmen que les declaracions mediambientals de Feefo són clares i precises, de manera que podeu estar segurs que esteu comprant de manera sostenible. Desenvolupat en col·laboració amb Ethy.

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