Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de FBM Holidays | Opinions d'atenció al client per a | https://www.feefo.com/reviews/fbm-holiday Feefo

Mostrant 2,339 ressenyes

Ms Williams

4 years ago

Data de la compra: 21/11/2020

Què Ms Williams va dir sobre FBM Holidays:

Would definitely book with FBM again

The apartment was not up to the standard that my friend and I have experienced using FBM before, the issues were reported and FBM did their very best to put them right. We suggested that the...

Read all

Carol

FBM Holidays

4 years ago

Glad to hear you would book with us again Ms Williams, but sorry to hear you were disappointed in Croft Court 46. Our Owner team has spoken to the owner about it and he will be down in January to assess the situation. Meanwhile, we will be inspecting it this week.

Ressenyes sobre un producte

Ms Mitchell

4 years ago

Data de la compra: 26/11/2020

Què Ms Mitchell va dir sobre FBM Holidays:

Great stay but cleanliness a little lacking.

The service was good, received confirmation e.mails with instructions on how to gain access to the property etc and where to leave the keys on our departure. As mentioned in my note to FBM, the...

Read all

Carol

FBM Holidays

4 years ago

Thank you for your 4 star rating of our service Ms Mitchell. It is much appreciated. It is, however, disappointing to hear there were cleaning short-comings. Our property inspector has spoken to the cleaning company the owner uses and will check the apartment before the next arrival to ensure these issues have been rectified.

Ressenyes sobre un producte

Carol

FBM Holidays

4 years ago

Cobourg House 4 is a very popular apartment, so we were sorry to hear there were cleaning short-comings during your stay Ms Mitchell. Our property inspector has spoken to the company the owner uses and they have assured us they will rectify this situation right away. We will also inspect the apartment before the next arrival to ensure this has been actioned. Hope you have a lovely festive season.

Client de confiança

4 years ago

Data de la compra: 21/11/2020

Good service

Friendly and efficient service from fbm. Have booked with the team a few times.

Ressenyes sobre un producte

Mrs Harris

Abergavenny

4 years ago

Data de la compra: 21/11/2020

Què Mrs Harris va dir sobre FBM Holidays:

Had a fantastic break in this amazing place , will be back in August

FBM are so easy to deal with we have been dealing with them for about 25 years ; nothing is too much trouble, they are very helpful ,

Ressenyes sobre un producte

Dave&Jan John

Pontypridd

4 years ago

Data de la compra: 24/11/2020

Què Dave&Jan John va dir sobre FBM Holidays:

Can't really be bettered!

The booking was extremely easy, the Covid messages were concise and the arrival day instructions were perfect. The property was absolutely ideal and the permit for a parking spot immediately outside,...

Read all

Ressenyes sobre un producte

Client de confiança

4 years ago

Data de la compra: 13/11/2020

Lovely flat

All fine even in pandemic

Ressenyes sobre un producte

Mr Morgan

Caerphilly

4 years ago

Data de la compra: 09/11/2020

Què Mr Morgan va dir sobre FBM Holidays:

I had 3 holidays cancelled due to the epidemic each time the staff were very helpfull as soon as we were out of lockdown I booked again and went away the apartment was 1st class the only problem we...

Read all

Ressenyes sobre un producte

Mr Mcandrew

Pontyclun

4 years ago

Data de la compra: 16/11/2020

Què Mr Mcandrew va dir sobre FBM Holidays:

Good choice of properties in Tenby

WOULD RECOMEND THEM, Could have had better instruction as to where to leave the key when leaving.

Ressenyes sobre un producte

Client de confiança

4 years ago

Data de la compra: 13/11/2020

FBM were very helpfull when the first cottage owner shut for the wintertime

FBM quickly found us a substitute cottage when the owner of the original cottage decided to close for the winter

Ressenyes sobre un producte

Mrs Stonelake

South Wales

4 years ago

Data de la compra: 09/11/2020

Què Mrs Stonelake va dir sobre FBM Holidays:

Lovely Apartment

Easy to book and very helpful if any problem arises

Ressenyes sobre un producte

No heu rebut cap invitació a les ressenyes?

Quant a FBM Holidays

FBM Holidays have been letting holiday cottages in Pembrokeshire for over 100 years. Now offering over 300 holiday homes, ranging from coastal holiday cottages to pet friendly apartments. You’ll be sure to find the perfect cottage for your time in Pembrokeshire. All of our holiday cottages and apartments are Visit Wales graded, to ensure they are the best quality for your self catering holiday. We offer three to five star properties, so whether you are looking for a budget get away or wanting to celebrate in luxurious five star home, we have plenty to choose from. If you have any queries about a property or want to find out a bit more about Pembrokeshire, give our award winning customer service team a call on 01834 844565. We look forward to welcoming you to Pembrokeshire, West Wales very soon.

Read all

01834 844565

Slate House, St Julian Street, Tenby, Pembrokeshire, SA70 7AS, United Kingdom

Per què confiar en les ressenyes de Feefo?

Més informació sobre Feefo

Ressenyes de FBM Holidays

Croft Court 46Més ressenyes d’aquest producte (9)Veure la pàgina del producteVery dusty and dirty lounge, kitchen and bathroom acceptable

Cobourg House 4Més ressenyes d’aquest producte (7)Veure la pàgina del producteGreat central location. Great to have on-site private parking. The flat was lovely and had almost everything one would need for a stay. But there were cleanliness issues - cobwebs in corners of...Read all

Beach Court 17Més ressenyes d’aquest producte (6)Veure la pàgina del producteSuper comfy beds, great makeover of the lounge which seems not to be reflected in the photos yet . Most significantly amazing views, easy access to town and the beach and well equipped. The bathroom...Read all

Laston House 2Més ressenyes d’aquest producte (15)Veure la pàgina del producteThis place is fantastic,with amazing views , love staying at t this amazing place x

Beach ViewMés ressenyes d’aquest producte (3)Veure la pàgina del producteYou almost had St. Catherine's Island in the palm of your hand. The only better view would have been from the apartment above.

Main SailMés ressenyes d’aquest producte (23)Veure la pàgina del producteLovely flat recommended!!

Beach Court 17Més ressenyes d’aquest producte (6)Veure la pàgina del producteSpotlessly clean bedding and towels they were the best we have had in 50 years of holidays all around the world

Cobourg House 4Més ressenyes d’aquest producte (7)Veure la pàgina del producteGood facilities and parking at property. Front door was not easy to open with the key

Ty CarregMés ressenyes d’aquest producte (26)Veure la pàgina del producteVery clean well equipped cottage with the added bonus of a small garden and a garage to park the car

Court House 9Més ressenyes d’aquest producte (36)Veure la pàgina del producteBeautiful apartment with fabulous views. Well appointed apartment with everything you would need. Only one negative, the settee in lounge was not comfortable. Parking was a great bonus.

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?