Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de FareDepot | Opinions d'atenció al client per a | https://www.feefo.com/reviews/fare-depot Feefo

Mostrant 374 ressenyes

Client de confiança

9 years ago

Intuitive, with one minor suggested improvement

The interface was simple to use. But I would like the feature where one enters the zip code, and the State and City are automatically populated.

Client de confiança

9 years ago

Need lots of help!

I keep getting the run around after having missed my first flight due to a late visa. Staff unable or will not contact Air Canada to issue another flight. Very poor policy and procedures, told many...

Llegeix més

Ryan

FareDepot

9 years ago

Hi Donny,

We appreciate your valuable feedback.

Since you were unable to board your flight because of Visa issues, we will assist you to re-book your travel dates.

Though, keep in mind that there may be a penalty fee from the Airline.

If you need any further assistants please don't hesitate to call or email at sales@faredepot.com.

We appreciate your business.

Thank you,

Michael

Support Manager

FareDepot Customer

9 years ago

Què FareDepot Customer va dir sobre FareDepot:

Excellent service by Fare Depot

The Website is very clear and the customer services are excellent

FareDepot Customer

9 years ago

Què FareDepot Customer va dir sobre FareDepot:

I couldn't book a flight, my credit card was not accepted for some reason a...

I couldn't book a flight, my credit card was not accepted for some reason and nobody at Fare Depot could tell me why. I booked through another online company with no issue.

Ryan

FareDepot

9 years ago

Hi Seth,

We appreciate your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

We tried to run the Credit Card provided, but the paymentdid not go through. In some cases, it may be due to the Bank not allowing the transaction. We apologize for that, but it protects against the risk of fraud.

Please let us know if there’s anything we can do assist you with your travels in the future. Please feel free to help you out in any way. Feel free to use Promo Code GG25 for extra savings.

We appreciate your business.

Thank you,

Michael

Support Manager

FareDepot Customer

Austin

9 years ago

Què FareDepot Customer va dir sobre FareDepot:

Good service by Fare Depot

Very competitive rates

FareDepot Customer

New york

9 years ago

Què FareDepot Customer va dir sobre FareDepot:

Cheap flight price

I have the same that my friends book for a cheaper price!!!! Thanks fare depot

Client de confiança

9 years ago

Bad service by Fare Depot

WORSE ONLINE BOOKING EXPERIENCE

Ryan

FareDepot

9 years ago

Hi Raul,

We apologize for the inconvenience in your travel bookingexperience.

Can you please provide me with more details about what wentwrong on your reservation?

We will gladly assist you right away.

Thank you,

Michael

Support Manager

Client de confiança

9 years ago

Worst buying experience!

Worst customer service and air fare buying experience I've ever had. You will never reach a supervisor, nor will your calls be returned.

Ryan

FareDepot

9 years ago

Hi Cassandra,

We appreciate your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

Our agents tried calling you on the phone number you provided, but were not able to get in touch with you. Alternatively, we can communicate with you via Email, Facebook, etc.

As a token of our gratitude, please use extra savings Promo Code: GG25. If there is anything we can do to assist you, please don’t hesitate to call or email us at sales@faredepot.com.

Thank you,

Michael

Support Manager

Client de confiança

9 years ago

great service

great service.. I had some questions so they contacted me and took care of everything.. clear and easy.

Client de confiança

9 years ago

It was quick and easy to book. I emailed customer service to add my airline...

It was quick and easy to book. I emailed customer service to add my airline member # and response and fast.

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