Sent faulty product back and asked for a replacement, didn’t receive one so had to get my money back
George Burns - Ecommerce Assistant
https://esupply.co.uk
5 years ago
Hi Paul, I'd like to apologise on behalf of EpicEasy for letting you down on this occasion. Anything below the best is unacceptable for us. Since your review we have made a number of changes to our returns process which helps to avoid issues like this from happening again. However this doesn't solve the problem that you are now without the product! Although we don't have any brand new Samsung Gear Fit 2 watches in stock I can see we do have an open box model that is in an excellent condition. Would you be interested in this at a discounted rate? If so give me a shout and I'll be happy to help.
Once again I'd like to apologise for not hitting the mark on this occasion, I hope you have a great weekend.
Kind regards,
George (EpicEasy)
I ordered at 7pm on Thursday and was eager to have the monitor by Monday morning.
I spoke to EpicEasy on a Friday and they assured me that I’d receive the monitor next day.
I was impressed with the...
The staff was very friendly, helpful and understanding. They suggesting different configuration options and accepted the return without any complications.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
