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Ressenyes de Electricpoint.com

Valorat
Excepcional
Servei
4.8
/5
Producte
4.7
/5

5

4

3

2

1

1,592

124

13

12

46

1,787

valoracions de l'últim any

Mostrant 7,684 ressenyes
TC
Trusted Customer
8 years ago
Data de la compra: 13/12/2016
Què Trusted Customer va dir sobre Electricpoint.com:
Good service by Electricpoint.com
Perfectly efficient service. I will use again.
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TC
Trusted Customer
8 years ago
Data de la compra: 16/12/2016
Què Trusted Customer va dir sobre Electricpoint.com:
Average service by Electricpoint.com
Good quality parts but a slow delivery.
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Client de confiança
8 years ago
Data de la compra: 11/01/2017
Heater good but important to note "this way up" labels!
Heater arrived undamaged and complete- HOWEVER it was put flat on a pallet ignoring the visible "This way up " labels. The previous time I bought some of these heaters from another supplier they were...

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Client de confiança
8 years ago
Data de la compra: 14/12/2016
Although the part was out of stock, the customer service was excellent, alw...
Although the part was out of stock, the customer service was excellent, always keeping me up to date and the PIR Detector arrived promptly. Hardly noticed the delay! Very Happy!!!
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Client de confiança
8 years ago
Data de la compra: 27/01/2017
Excellent service by Electricpoint.com
Excellent service and good prices too :)
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TC
Trusted Customer
9 years ago
Data de la compra: 01/12/2015
Què Trusted Customer va dir sobre Electricpoint.com:
Fast delivery
Received my product really quickly
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TC
Trusted Customer
9 years ago
Data de la compra: 08/08/2015
Què Trusted Customer va dir sobre Electricpoint.com:
good communication, good technical knowledge
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Client de confiança
9 years ago
Data de la compra: 21/12/2015
Terrible!! Mid December to mid Jan I was left with only partial heating thanks to EP
I ordered two panel heaters around 17th December. They arrived and one was faulty. To cut a very long story short, it took me several e-mails, and phone calls, and considerable stress, plus a few...

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Allan
Electricpoint.com
9 years ago
Hello Humaira, as discussed we are entirely at fault here. This is one of those orders where everything that can possibly go wrong has gone wrong but it is of course no excuse. I do hope our offer too you in light of your situation goes towards redeeming Electricpoint somewhat. This certainly isn't our normal service. Kind Regards, Allan
Client de confiança
9 years ago
I am happy to say that despite the order being a poor experience, as soon as I contacted Allan/Electripoint to raise my disappointment they responded in an extremely prompt, considerate, apologetic and professional manner. I am very happy with the way this has been resolved, and feel reassured that actually customer service/satisfaction is of utmost important to this company, and that my experience was an unusual circumstance rather than how they normally treat customers. Thanks for concluding this in such a positive manner Allan. Best regards.
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Client de confiança
9 years ago
Data de la compra: 07/12/2015
Dimplex girona
Very good!
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Client de confiança
9 years ago
Data de la compra: 15/12/2015
One wrong item was sent with order, was easier and quicker for me to buy correct one locally, as it was a low priced item, than to get it replaced. Otherwise service and delivery were very good.
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Allan
Electricpoint.com
9 years ago
Apologies for that Peter, let me know if we an make it up too you in the future... Kind Regards, Allan
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Quant a Electricpoint.com
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.
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Units 9 & 10, Ramac Way, London, Greater London, SE7 7AX, United Kingdom
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Quant a Electricpoint.com
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.