Shocking email response asking for flights to be paid in full within 4 hour
Sent an email asking for full payment of flights within a 4 hour timescale for a holiday in November then went you try to call they are closed. Need to wait a weekend to see if we still have a...
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Customer support
Destination 2
3 years ago
Hello we are sorry your flight ticket was subject to the airline requiring immediate full payment in order to secure the seat, this is beyond our control but is explained in our booking terms that you ticked to accept. Airlines may take this action to ensure they have passengers committed to travelling and to determine demand. When this happens, you will be notified and given a choice in which you may either pay in full at that time or pay at your originally arranged balance due date. Attempts were made to contact you prior to our department being closed for the weekend and we can only sympathise with the frustration this may have caused, the team will make every effort to address the flight aspect for you and be in touch via normal channels.
Client de confiança
3 years ago
Still awaiting contact, might want to actually do what you say
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MT
MR STEPHEN THORNING
3 years ago
Què MR STEPHEN THORNING va dir sobre Destination 2:
Really helpful and all booked efficiently.
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ME
Miss Nicole Eagles
3 years ago
Què Miss Nicole Eagles va dir sobre Destination 2:
Very Happy
Great prices and easy booking process. Confirmation came very quickly and included everything I needed ready for my trip in November.
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MB
Mrs Deborah Backhouse
3 years ago
Què Mrs Deborah Backhouse va dir sobre Destination 2:
Amazing service Gemma was so helpful and price was good,would book again.
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Client de confiança
3 years ago
Very helpful on phone and explained things very clearly
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MM
Mrs Shirley Matthews
3 years ago
Què Mrs Shirley Matthews va dir sobre Destination 2:
very helpful
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Client de confiança
3 years ago
No frills but speedy phone service
I knew what I wanted when I rang, but the charming Andy led me through the procedure quickly, efficiently and cheaply with no added costs. Substantially cheaper than a well known rival. That part...
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Client de confiança
3 years ago
Very professional
I'll certainly recommend Destination2 to anyone, which I've already done. This is the third time that I've used the company. They always take care of all the fine details
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MP
Mr Russell Perry
3 years ago
Què Mr Russell Perry va dir sobre Destination 2:
Easy to use
They were very competitive on the costs and were easy to book.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
