AVOID! No flexibility and a non responsive customer service team
One of the biggest factors that has affected travel is covid yet destination2 will offer no flexibility even if the hotel and airline would be happy to change them. You have to email customer...
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Customer support
Destination 2
4 years ago
We are sorry that you did not realise what flight had been selected by you when booking online. The airline has fare rules for tickets and yours did not permit change. Unfortunately, you cannot compare the flexibility offered if booking directly and for the reasons they allow. Our customer service are available on chat and telephone calls as well as email. We will ensure they have responded to any communication from you.
Client de confiança
4 years ago
If you need to make any changes you are told you have to email it.
The airline would change the dates but I was told by YOUR customer service team that it was not YOUR policy to do so!
But your google reviews speak for themselves and clearly a company not interested in embracing feedback from customers.
I would never book through you again so luckily wont be a problem for me in the future.
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MT
Miss Caroline Ruth Thompson
4 years ago
Què Miss Caroline Ruth Thompson va dir sobre Destination 2:
Excellent service thank you Nadine !
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Client de confiança
4 years ago
Excellent service
Made contact with Destination2 at 16:30 and by 16:55 our family hoilday 11 members for christmas was all booked. Fast efficient service was received from Matt.
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MB
Mrs Annabel Bennett
4 years ago
Què Mrs Annabel Bennett va dir sobre Destination 2:
The holiday went really well. All transfers were ready (though the driver back to the airport at the end of the holiday was dangerous) The hotel was quiet, so wouldn't be everyone's taste, but it...
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Client de confiança
4 years ago
Great customer service and polite and helpful Will definitely book with the
Great customer service
Will book with them again
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MM
Mr Graeme McIntee
4 years ago
Què Mr Graeme McIntee va dir sobre Destination 2:
Great accommodation choices
The website was easy to navigate and there were choices to suit every pocket. I would use agsin and recommend to friends .
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MW
Mrs Jane Wills
4 years ago
Què Mrs Jane Wills va dir sobre Destination 2:
No long phone queue!
Phonecalls answered quickly, helpful staff.
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Client de confiança
4 years ago
They Know there stuff.
First class service. Extremely helpful taking the time to go through everything thoroughly to give us the best value for money.
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Client de confiança
4 years ago
Booking process and price perfect but holiday yet to happen in dec. sure everything will be fine though!
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.