I bought the dies on a Saturday and they came in the post the following Thursday, which was very good as I had bought some things from another company and they took over a week and a half to come...
I didnt get my stamps and they just wouldnt answer the phone or emails as to why. Customer service left something to be desired.
Dave
CraftStash
9 years ago
Hi Meena, thanks for your feedback. We did reply to your emails and did issue a refund for the stamps you ordered but which, in the event, we were unfortunately unable to supply. Please accept our apologies for the inconvenience.
Client de confiança
9 years ago
Thanks Dave for responding. I just want to clarify that i called so many times and left messages both on the phone and email and it was only till later that you responded. I was very happy customer prior to this incident and would recommend you highly but unfortunately lack of customer service let you down.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.