Ressenyes de Costsaver

Thank you for travelling with Costsaver and for taking the time to share your feedback. We are pleased to hear that your Travel Director and Coach Driver were very professional, and that you found the coach to be comfortable throughout your journey. It is also good to know that you enjoyed some of the optional excursions, including Pompeii, and had the opportunity to meet interesting fellow travellers. We are sorry to hear that some of the hotels, particularly in Sorrento, did not fully meet your expectations, and that you experienced issues with location and air conditioning. Your comments are appreciated and will be shared with the relevant teams for review. It is nice to hear that you found the trip interesting overall, with a variety of places visited, including some beautiful locations, and that you were able to experience the charm of Italy’s historic towns. Thank you again for choosing to travel with us, and we hope to have the opportunity to welcome you on another journey in the future.

Thank you for taking the time to share your feedback. We are pleased to hear that you found the transport comfortable and that the Coach Driver and coach met your expectations in terms of service and cleanliness. We are sorry to learn that other aspects of the tour did not meet your expectations, including the accommodation, meals, and elements of the guiding experience. Your comments regarding optional excursions, pacing, and the level of information provided are also noted and will be shared with the relevant teams for review. We appreciate you taking the time to highlight both the positives and the areas of concern. Thank you again for travelling with us.

Thank you for travelling with us and for taking the time to share your feedback. We are sorry to hear that your recent “Splendour of Italy” tour did not meet the expectations set by your previous experiences with Costsaver. It is disappointing to learn that the accommodation standards, including cleanliness, maintenance and organisation, as well as food quality, fell short at several properties. We also regret that communication from your Travel Director was not always clear, particularly regarding daily schedules and optional excursions, and we understand how this would have affected your overall experience. We are pleased that you were still able to appreciate the beauty of Italy itself, and thank you for acknowledging this. Your feedback is taken seriously and will be shared with the relevant teams as part of our ongoing review of both accommodation partners and tour delivery. Thank you again for your continued support over multiple journeys with us. We appreciate you taking the time to share your comments.

Thank you for being our guest and for travelling with Costsaver.

Thank you for being our guest and travelling with Costsaver.

Thank you for sharing your ratings and travelling with Costsaver, we hope you have enjoyed the tour.

Thank you for travelling with us and for sharing your feedback. We are pleased to hear that you found the tour to be good value for money and that you enjoyed the itinerary. It is also encouraging to know that both the Travel Director and Coach Driver contributed positively to your experience and helped make the journey run smoothly. Thank you again for your kind comments. We hope to welcome you on another tour in the future.

Thank you for travelling with Costsaver and for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the guidance provided during the tour, including the clarity of communication and your impression of certain stops. This is not the standard we aim to deliver, and your comments will be reviewed with the relevant team. We also regret the issue with the hotel location and the culinary experience not aligning with what was anticipated. Your feedback about the pace of the itinerary, including feeling rushed in Fez and the Blue City, as well as the amount of time spent travelling, is noted. In addition, we appreciate you highlighting the overall cost and the sense of limited support when not participating in optional excursions. This is important for us to review to ensure expectations are clearly set and support is consistently provided. We value your feedback and thank you for bringing these matters to our attention.

Thank you for travelling with us and for sharing your feedback. We are pleased to hear that you found the tour to be good value and enjoyed the variety of destinations included in the itinerary. It is also encouraging to know that our Travel Directors helped enhance your experience and that you appreciated the opportunity to meet and connect with fellow travellers along the way. Thank you again for your kind comments. We hope to welcome you on another Costsaver tour in the future.

Thank you for sharing your experience with us. We genuinely appreciate the time you took to provide your feedback, and we're so glad to hear that you enjoyed the company of our on the Road Team. They are a dedicated group striving to make every tour extraordinary, and it's heartwarming to know they left a positive impression on you.