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Ressenyes de Condor Ferries | Opinions d'atenció al client per a | {{merchantUrl}} Feefo

Mostrant 4,571 ressenyes

Anthony Davies

Verficada per Feefo

Grimsby

1 year ago

Què Anthony Davies va dir sobre Condor Ferries:

Condor congratulations and Thankyou

As ever, excellent customer care. So sad this service to jersey 🇯🇪 is ending but glad some of you will be doing guernsey. We were greeted with Buck’s Fizz in Club Class on Liberation on our...

Llegeix més

Carol

Condor Ferries

1 year ago

Thank you so much for your kind and thoughtful message It means the world to our team to hear that you've felt well cared for over the past 20+ years. We're truly honoured to have been part of your journeys, and we're glad you enjoyed those special touches in Club Class and your superior cabin. While we're also sad to see this route come to an end, we're so pleased some of our team will continue serving Guernsey. Thank you for your loyalty and support — it's been a pleasure having you onboard. Kind regards Carol Customer Relations

Gail Taplin

Verficada per Feefo

Bournemouth

1 year ago

Què Gail Taplin va dir sobre Condor Ferries:

All in all a good day trip to Guernsey, with some small issues.

Positives: Staff at outbound terminals excellent and friendly, process simple. Smooth crossing, good availability of seats, excellent facilities. 3 hrs in St Peterport on a Sunday was about...

Llegeix més

Malcolm Simmons

Verficada per Feefo

Guernsey

1 year ago

Què Malcolm Simmons va dir sobre Condor Ferries:

Both of our trips were on time, and no problems were noted.

Carol

Condor Ferries

1 year ago

Thanks for sharing your feedback! We're so glad to hear both your trips were on time and smooth. We look forward to welcoming you onboard again soon!

Vivien Edmonds

Verficada per Feefo

GUERNSEY

1 year ago

Què Vivien Edmonds va dir sobre Condor Ferries:

GOOD TRIP

We enjoyed our trip and would use Condor Ferries in the future.

Carol

Condor Ferries

1 year ago

Thank you for your great feedback! We're so happy to hear you enjoyed your trip and would choose Condor Ferries again in the future. We look forward to welcoming you onboard soon!

Anthony Hillyard

Verficada per Feefo

Pleines Oeuvres

1 year ago

Què Anthony Hillyard va dir sobre Condor Ferries:

Excellent service

Comfortable and efficient, friendly helpful crew. What more could you want.

Carol

Condor Ferries

1 year ago

Thank you so much for your kind words! We're thrilled to hear you had a comfortable and efficient journey, and that our crew made such a positive impression. Looking forward to welcoming you onboard again soon! Kind regards Carol Customer Relations

Client de confiança

Verficada per Feefo

1 year ago

Simple process from check in to disembarking

Carol

Condor Ferries

1 year ago

Thank you for your feedback! We're glad to hear the process from check-in to disembarking was smooth and simple. We look forward to welcoming you onboard again soon! Kind regards Carol Customer Relations

Frank S

Verficada per Feefo

Rotterdam area

1 year ago

Què Frank S va dir sobre Condor Ferries:

All went well

It was low season, so i guess everything is better: less waiting at embarking and disembarking, no queues at the bar/restaurant, free seat selection, early departure and arrival. I guess that will be...

Llegeix més

Carol

Condor Ferries

1 year ago

Thank you for sharing your experience! We're glad to hear everything went smoothly during your trip, and we totally agree — things can feel a little easier during the low season. We also appreciate your feedback about bicycle instructions; we'll be sure to pass that along to make the process clearer for future passengers. We look forward to welcoming you onboard again soon! Kind regards Carol Customer Relations

Alan Read

Verficada per Feefo

Leicester

1 year ago

Què Alan Read va dir sobre Condor Ferries:

Carless

A good crossing being punctual on leaving and arriving a ports. However I was disappointed that all purchases were by card which is somewhat bizarre for just a cup of coffee. Disembarking at both...

Llegeix més

Carol

Condor Ferries

1 year ago

Thank you for your feedback! We're glad to hear the crossing was punctual and disembarking was quick and easy for you. We understand your frustration with the card-only payment system and will pass that along for future consideration. It's great to hear your overall experience was smooth, and we look forward to welcoming you back again soon! Kind regards Carol Customer Relations

Client de confiança

Verficada per Feefo

1 year ago

awesome

Carol

Condor Ferries

1 year ago

Thank you for your feedback, we look forward to welcoming you back again soon! Kind regards Carol Customer Relations

Client de confiança

Verficada per Feefo

1 year ago

Lovely trip with condor

It was on time staff were friendly .. easy to book easy for check in had no stress at all.. our only problem was that duty free didn’t have the wine we planned on buying but no biggy 😊

Carol

Condor Ferries

1 year ago

Thank you for your lovely feedback! We're so glad to hear your trip was stress-free, and that our staff made your journey enjoyable. We’re sorry to hear the wine wasn’t available in duty-free, but we appreciate your understanding! Looking forward to welcoming you onboard again soon! Kind regards Carol Customer Relations

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