My coal bunker is not visible as it is round the back of the garden. Therefore the delivery man needs to be shown where to go. I asked to be informed when delivery would take place so I could ensure...
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Coals2U
Coals2U
11 years ago
Thanks for taking the time to leave your feedback. We're sorry that you're unhappy with our delivery service. As something that other customers have highlighted, we have made improving our deliveries a top priority and are looking at new solutions. Thank you again for bringing this to our attention. We really hope that you'll continue to shop with us.
Warm Regards
Rebekah
good service, good product ,good range, friendly delivery, am/pm delivery notice would be good
Coals2U
Coals2U
11 years ago
Thank you for your great review of Coals2U. We've taken your feedback on board about our delivery service and are hoping that this is something we will be able to improve upon in the near future. Thanks again for taking the time to let us know your thoughts.
Warm Regards
Rebekah
product imformation good.delivery of all products excellent. but hardwood logs out of stock and delivery still awaited
Coals2U
Coals2U
11 years ago
Thanks for your feedback. We're thrilled that you're happy with our service, but send our apologies for the delay in receiving your hardwood logs. Please feel free to get in touch with us if you have any queries or concerns about this or future orders. We love to hear from our customers and are always happy to help.
Warm Regards
Rebekah
Data de la compra: 23/06/2015
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Client de confiança
Verficada per Feefo
11 years ago
easy to get through to order on internet. ConfirmATION ARRIVED
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
