The delivery man could have left a receipt, must have been a new one. Apart from that, no complaints. Thankyou.
Coals2U
Coals2U
11 years ago
Oops! Sorry that we didn't leave a receipt. If you do need one feel free to give us a call so we can send one out to you. Thank you for taking the time to leave your feedback.
Warm Regards
Rebekah
They have summer prices and then a sale with cheaper prices. Why does the price depend on where you live in the UK. As a monopoly supplier is it not time for more fairness?
Coals2U
Coals2U
11 years ago
Thanks for taking the time to leave your feedback. Each of our depots operates individually, and sets it's own prices to allow it to remain competitive in the local area. With a single price we'd be very expensive in some areas, and very cheap in others, which wouldn't be very helpful for us, or for other coal merchants in the area. We hope that makes sense!
Warm Regards
Rebekah
Arrange delivery, don't turn up, don't contact you, bad service.
Coals2U
Coals2U
11 years ago
We're sorry to hear about your recent bad experience. Please accept our apologies and always feel free to contact our customer services team if you ever have any queries or concerns about your order. Thank you for taking the time to leave your feedback and we hope that you'll give us another chance in future.
Warm Regards
Rebekah
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
