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Ressenyes de Classic Cottages

Mostrant 1,490 ressenyes

Client de confiança

Verificada per Classic Cottages

5 days ago

Mrs Lee

Verificada per Classic Cottages

GBR

2 months ago

Què Mrs Lee va dir sobre Classic Cottages:

Great service

Excellent service from classic cottages as always. Very helpful and great communication

Client de confiança

Verificada per Classic Cottages

2 months ago

Very friendly and efficient. Satisfied with booking.

mr Carnwath

Verificada per Classic Cottages

GBR

2 months ago

Què mr Carnwath va dir sobre Classic Cottages:

the service was very professional and hester was very helpful

Client de confiança

Verficada per Feefo

2 months ago

Homelands, Croyde

The booking process took longer than expected due to checking if house would be cleaned which was surprising as it was 10th July, high holiday season. The review feedback request on Homelands, Croyde...

Llegeix més

Mr Hampson

Verificada per Classic Cottages

GBR

3 months ago

Què Mr Hampson va dir sobre Classic Cottages:

Great service

If I could give more than 5 🌟 I would Sharon delt with my booking problem today and she was fantastic, very helpful and understanding...if only all customer centers were as good as this

Amanda goulty

Verificada per Classic Cottages

GBR

4 months ago

Què Amanda goulty va dir sobre Classic Cottages:

Great choices

Very easy to use website excellent choice of beautiful holiday homes with great filters to narrow down your needs etc Very fast response from customer team when I needed a question about a chosen...

Llegeix més

Tanya D

Classic Cottages

3 months ago

Thank you so much for your lovely review. We are so pleased to hear this and we hope you enjoy your holiday. Classic Cottages

Sian Lockwood

Verificada per Classic Cottages

GBR

4 months ago

Què Sian Lockwood va dir sobre Classic Cottages:

Fantastic customer service

Classic Cottages is fantastic. I had to move a reservation to 2027 and the staff have been efficient, kind and very patient with the toings anf froings on dates. The respond quickly to messages and...

Llegeix més

Tanya D

Classic Cottages

3 months ago

Thanks for the lovely review. We were very glad to be able to help and look forward to seeing you next year :-)

Client de confiança

Verificada per Classic Cottages

4 months ago

Poor

Charged us £43 for a simple change of dates - we had already paid an admin fee of this amount when we booked. Wholly disproportionate and money grabbing attitude. Asked if it could be waived or...

Llegeix més

Tanya D

Classic Cottages

3 months ago

We're sorry to hear that you were disappointed with the charge for changing your booking dates. We understand that additional fees can be frustrating, particularly when you've already paid an administration fee as part of your original booking. Date changes do incur administrative costs in line with our booking terms, but we're sorry that this left you feeling that we hadn't taken your circumstances into consideration. Providing fair and transparent service is important to us, so we're disappointed to learn that your experience has affected your confidence in booking with us again. We appreciate your feedback and will ensure it is shared with the relevant team for review. Classic Cottages

Client de confiança

Verificada per Classic Cottages

4 months ago

Excellent

Tanya D

Classic Cottages

3 months ago

Thank you for your review. We appreciate you taking the time. Classic Cottages

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