Servei
4.8
/5
Producte
4.7
/5
5
4
3
2
1
265
24
7
2
7
305
valoracions de l'últim any
5
4
3
2
1
265
24
7
2
7
305
valoracions de l'últim any
Feefo Trusted Service Awards
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
I've looked into your order and it appears that you placed it on the 1st of March, and we dispatched it on 2nd. I'm very sorry to hear you've had poor experience trying to contact customer services. We do always endeavour to answer every phone call that comes in, but very occasionally calls are missed. If you have any problems in future and the lines are busy, please email us at sales@chemist.net and we will call you back as soon as possible.
We are also moving onto a new site in the next couple of months, so hopefully then there will be no problems with the website at all!
Please let us know if there is anything we can help you with. My direct email address is giulia.basevi@chemist.net.
Thank you very much for your feedback. We will use it to try and improve our service further.
Giulia
Chemist.net Customer Services