Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Cast Iron Radiators 4u | Opinions d'atenció al client per a | https://www.feefo.com/reviews/cast-iron-radiators-4u Feefo

Client de confiança

Verficada per Feefo

7 years ago

great product - delivery is a pain

excellent overall with quick relies to any email questions. Disappointed that my first choice of style was unavailable from the manufacturer but happy with replacement. Waiting in all day for...

Llegeix més

Laura

Cast Iron Radiators 4u

7 years ago

Thank you for taking the time to place your review on Feefo.

Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.

In relation to your delivery comments: We do fully understand the challenges with the all-day delivery service and are aware that the pallet companies are behind the times and communication could be better.

This is something we are continuously working on with our vendors and their carriers but due to the carrier companies being third parties we have little control over how the delivery works.

I would like to thank you for your positive comments and we are glad you are happy with the product.

Again, thank you for your feedback.

Laura Hazzard

Customer Service Manager

Ressenyes sobre un producte

Data de la compra: 30/11/2018

0

GD

Gayle Davis

Verficada per Feefo

7 years ago

Què Gayle Davis va dir sobre Cast Iron Radiators 4u:

Only warm things to say!

Can't fault either the produce or the service. Having driven myself *mad* shopping around the whole internet for narrow cast iron radiators, I found a fantastic range of products here, fair prices...

Llegeix més

Laura

Cast Iron Radiators 4u

7 years ago

Thank you for taking the time to place your review on Feefo.

Your feedback is very important to us, as all reviews are read and passed to our continuous improvement team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in. Again, thank you for your feedback.

Laura Hazzard

Customer Service Manager

Ressenyes sobre un producte

Data de la compra: 30/11/2018

0

DB

Derek Barclay

Verficada per Feefo

7 years ago

Què Derek Barclay va dir sobre Cast Iron Radiators 4u:

I was told 21 days delivery but it will be 34 days if it arrives on 19.12.18.Staff have been very friendly but I’ve had to rebook plumber.If it’s going to take 34 days just tell the truth

Laura

Cast Iron Radiators 4u

7 years ago

Hello Derek

Thank you for taking the time to place your review on Feefo.

Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.

After reading the review & talking to yourself on the telephone, we have held an internal investigation to see what we could have done better relating to your comments.

We can see that the lead time we advised on the Bespoke Order Confirmation did give a lead time of 21 working days not 21 days, we feel this is where the confusion has arisen.

I would like to thank you for your positive comments about the team at Cast Iron Radiators 4U it was a pleasure to speak with you, I can confirm your delivery will be with you on 20/12/18 as requested.

Again, thank you for your feedback & sorry for any inconvenience caused.

Laura Hazzard

Customer Service Manager

Data de la compra: 15/11/2018

0

Client de confiança

Verficada per Feefo

7 years ago

SPEEDY RESPONSE TIME .PLUS QUALITY GOODS

Laura

Cast Iron Radiators 4u

7 years ago

Thank you for taking the time to place your review on Feefo.

Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.

Again, thank you for your feedback.

Laura Hazzard

Customer Service Manager

Ressenyes sobre un producte

Data de la compra: 16/11/2018

0

KW

Katrina Williams

Verficada per Feefo

7 years ago

Què Katrina Williams va dir sobre Cast Iron Radiators 4u:

Very helpful team, really pleased with my cast iron radiator.

Laura

Cast Iron Radiators 4u

7 years ago

Thank you for taking the time to place your review on Feefo.

Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.

Again, thank you for your feedback.

Laura Hazzard

Customer Service Manager

Data de la compra: 14/11/2018

0

MH

Martin Holland

Verficada per Feefo

7 years ago

Què Martin Holland va dir sobre Cast Iron Radiators 4u:

Came good in the end

Post purchase very good but initial phone calls and response poor as had to chase them.

Laura

Cast Iron Radiators 4u

7 years ago

Thank you for taking the time to place your review on Feefo.

After reading the review & talking to yourself on the telephone, we have held an internal investigation to see what we could have done better relating to your comments.

I am very sorry that you had to chase your quotation, we do aim to deal with all quotations as soon as possible and were disappointed to hear you had to chase yours.

I would like to thank you for your positive comments and I am delighted to hear you were happy with the after-care you received along with your radiators.

Again, thank you for your feedback & sorry for any inconvenience caused.

Laura Hazzard

Customer Service Manager

Ressenyes sobre un producte

Data de la compra: 07/11/2018

0

PM

Peter Meacock

Verficada per Feefo

Devises

7 years ago

Què Peter Meacock va dir sobre Cast Iron Radiators 4u:

Great

Good prompt service from those on the phone. Friendly and helpful attitude.

Laura

Cast Iron Radiators 4u

7 years ago

Thank you for taking the time to place your review on Feefo.

Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.

Again, thank you for your feedback.

Laura Hazzard

Customer Service Manager

Ressenyes sobre un producte

Data de la compra: 22/10/2018

0

EC

E L in Clapham

Verficada per Feefo

London

7 years ago

Què E L in Clapham va dir sobre Cast Iron Radiators 4u:

Excellent choice, fairly priced and knowledgeable team. One important part was missing from original shipment but that was sent immediately so only caused a small delay.

Laura

Cast Iron Radiators 4u

7 years ago

Thank you for taking the time to place your review on Feefo.

Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.

Again, thank you for your feedback.

Laura Hazzard

Customer Service Manager

Data de la compra: 22/10/2018

0

PC

Pooh Corner

Verficada per Feefo

7 years ago

Què Pooh Corner va dir sobre Cast Iron Radiators 4u:

Excellent customer service. Made time to clarify all details of order. Delivery prompt

Laura

Cast Iron Radiators 4u

7 years ago

Thank you for taking the time to place your review on Feefo.

Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.

Again, thank you for your feedback.

Laura Hazzard

Customer Service Manager

Data de la compra: 10/10/2018

0

Client de confiança

Verficada per Feefo

7 years ago

Epic

Really good value, excellent customer service and even arrived earlier than planned. Amazing product. Highly recommend

Laura

Cast Iron Radiators 4u

7 years ago

Thank you for your feedback.

We would also like to let you know that we appreciate that you fully completed our review process.

Kind Regards

Laura Hazzard

Customer Service Manager

Ressenyes sobre un producte

Data de la compra: 25/10/2018

0

Ressenyes de Cast Iron Radiators 4u

502 Cast Iron Radiator Wall Tie 250mm - Steel - Free Of ChargeMés ressenyes d’aquest producte (23)Veure la pàgina del producteits a wall tie! what can yousay?

Metallic Bronze Paint Finish Per SectionMés ressenyes d’aquest producte (4)Veure la pàgina del productegreat colour great finish

502 Cast Iron Radiator Wall Tie 265mm - PewterMés ressenyes d’aquest producte (1)Veure la pàgina del producteA nice looking wall tie and a great colour.

Georgian 2 Column Cast Iron Radiator H740mm x W634mmMés ressenyes d’aquest producte (1)Veure la pàgina del producteLooks fab - just what I wanted.

Metallic Pewter Paint Finish Per SectionMés ressenyes d’aquest producte (10)Veure la pàgina del producteGreat rich colour. I didn't have time to get a colour sample but it looked exactly as I hoped, and as internet pictures suggested it would.

500 Radiator Pipe Shroud 130mm long - Antique CopperMés ressenyes d’aquest producte (1)Veure la pàgina del producteSLIGHTLY PRICEY BUT NOT TRAVELLING TO A SHOP SAVE'S ME TIME AND MONEY IN THE LONG RUN

Eastbury Traditional Manual Angled Antique Brass Radiator ValvesMés ressenyes d’aquest producte (1)Veure la pàgina del producteVery good product..........

502 Cast Iron Radiator Wall Tie 265mm - Antique BrassMés ressenyes d’aquest producte (5)Veure la pàgina del producteVery good....................

Harcourt 2 Column Cast Iron Radiator H570mm x W1035mmMés ressenyes d’aquest producte (1)Veure la pàgina del producteVery good product .............

Old Gold Paint Finish Per SectionMés ressenyes d’aquest producte (5)Veure la pàgina del producteVery good.........................

502 Cast Iron Radiator Wall Tie 250mm - Steel - Free Of ChargeMés ressenyes d’aquest producte (23)Veure la pàgina del productePurchased two rads. Both great and working well.

Flatford Traditional TRV Angled Chrome Thermostatic Radiator ValvesMés ressenyes d’aquest producte (2)Veure la pàgina del producteYup, awesome...............

500 Radiator Pipe Shroud 130mm long - ChromeMés ressenyes d’aquest producte (4)Veure la pàgina del producteAre they making me do this for each item!?

502 Cast Iron Radiator Wall Tie 250mm - Steel - Free Of ChargeMés ressenyes d’aquest producte (23)Veure la pàgina del producteYes they are making me fill it out for each!?

514 Traditional Air Vent for Cast Iron Radiators 1/8 inch BSP ChromeMés ressenyes d’aquest producte (1)Veure la pàgina del producteI can’t believe I have to do this for each item

Arroll Clearance 4 Column 12 Section Cast Iron Radiator H657mm x W754mm - Natural CastMés ressenyes d’aquest producte (1)Veure la pàgina del producteIt’s primer... it’s black... 5 stars

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?