Excellent and friendly customer service, would definately reccomend
0
Compartir
Client de confiança
Verficada per Feefo
12 years ago
Very professional service and the advisor Steve really went out of his way to find…
Very professional service and the advisor Steve really went out of his way to find me a good deal. Would highly recommend this company and very pleased with the service
0
Compartir
Client de confiança
Verficada per Feefo
12 years ago
From applying to collecting my new car took 7 days . Always someone at the…
From applying to collecting my new car took 7 days . Always someone at the other end of the phone if I had any questions. Excellent service and kept well informed along the way.
0
Compartir
Client de confiança
Verficada per Feefo
12 years ago
very, very bad. too many lies
very, very bad. too many lies
Carfinance247
CarFinance 247
12 years ago
I'm sorry to hear you have had a poor experience with our business.
Could you provide me with a little more information so that i could look into your case and find out what the issues were.
Could you also elaborate on the lies you feel you were told? I'd like to get this matter resolved swiftly as we take customer service very seriously.
Rest assured your complaint will be dealt with. Thank you.
CarFinance247 - Customer Service
Client de confiança
12 years ago
first of all, they told me the car has 79k miles and when I got the car it was 84k, which is a big difference. than I asked Mark Kilgalon at least 3-4 times if the cam belt had been changed and he told me: "yes, right now the car is in the garage where they are changing the belt, servicing ..." which again was a big lie. as soon as I got the car I had to replace the front tyres (they had less than 1.6mm- very strange how this car passed the MOT with those tyres)
0
Compartir
Client de confiança
Verficada per Feefo
12 years ago
Informative Helpful Consistent
I could like to say thank you to the carfinance247 for the loan…
Informative Helpful Consistent
I could like to say thank you to the carfinance247 for the loan they helped get me. From the time I finished down loading my details there was someone who called me...
Llegeix més
0
Compartir
Client de confiança
Verficada per Feefo
12 years ago
Great customer service
0
Compartir
Client de confiança
Verficada per Feefo
12 years ago
Not over happy with the service but after a lot of stress to myself they…
Not over happy with the service but after a lot of stress to myself they eventually got it right
1
Compartir
Client de confiança
Verficada per Feefo
12 years ago
I found the car then contacted you for finance I had to keep phoning your company…
I found the car then contacted you for finance I had to keep phoning your company to get the relevant documents sent to the garage got messed round slot got told it was 14% interest and when I got...
Llegeix més
Client de confiança
12 years ago
Poor service
Carfinance247
CarFinance 247
12 years ago
I'm sorry to hear that you received a poor experience with CarFinance247. We pride ourselves on offering the best customer service in our sector and we do take negative feedback / complaints very seriously.
I'll be passing this review onto our Sales Director who will talk to the individual sales person that you dealt with to get a further understanding of the issues you faced.
However, we apologise again and hope that you'll give us another chance in the future to re-build the trust that you initially had in our business.
CarFinance247 - Customer Service
0
Compartir
Client de confiança
Verficada per Feefo
12 years ago
very good service even when the dealership caused problems carfinance 24/7 helped sort these
0
Compartir
Client de confiança
Verficada per Feefo
12 years ago
Was happy with service but was approved in a vehicle on a Friday to find…
Was happy with service but was approved in a vehicle on a Friday to find out it was sold when applying for the same spec car the underwriter then told me I couldn't have that model which frustrated...
Llegeix més
Carfinance247
CarFinance 247
12 years ago
I'm sorry to hear that you received a poor experience with CarFinance247. We pride ourselves on offering the best customer service in our sector and we do take negative feedback / complaints very seriously.
I'll be passing this review onto our Sales Director who will talk to the individual sales person that you dealt with to get a further understanding of the issues you faced. You should have been made aware of the vehicle criteria from the first phone call.
However as this hasn't happened we apologise again and hope that you'll give us another chance in the future to re-build the trust that you initially had in our business.
CarFinance247 - Customer Service
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
