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Ressenyes de Buddy Pet Insurance | Opinions d'atenció al client per a | https://www.feefo.com/reviews/buddy-pet-insurance Feefo

Mostrant 165 ressenyes

Client de confiança

Verficada per Feefo

3 months ago

Very good

I was pleased with the information

Buddy Pet Insurance

3 months ago

Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

Client de confiança

Verficada per Feefo

3 months ago

Good

The service was very good helpful & took time to help with all question

Buddy Pet Insurance

3 months ago

Hi there, It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Client de confiança

Verficada per Feefo

3 months ago

Signing up was easy. All my questions were answered.

Firstly I am impressed Buddy Pet Ins followed up on my google search. Secondly Jess was lovely and answered all my questions.

Buddy Pet Insurance

3 months ago

Hi there, Thank you for your feedback! We’re so pleased to hear the sign-up process was easy and that Jess was able to answer all your questions. We really appreciate you choosing Buddy Pet Insurance. Kind regards, Alisa

Client de confiança

Verficada per Feefo

3 months ago

Amazing Customer Service by Renee

Amazing and informative Customer Service. Spoke with Renee absolute superstar. Called to get a quote (called 10 other providers before this call) and ended the call with an insurance policy for my...

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Buddy Pet Insurance

3 months ago

Hi there, Thank you so much for taking the time to share such a wonderful review! We’re thrilled to hear about your experience with Renee — she truly is a superstar, and we’re so glad she could make everything clear, easy, and stress-free for you. Knowing you felt confident choosing a policy for your furbaby after speaking with us means the world. We’ll be sure to pass your kind words on to Renee. Kind regards, Scott

Client de confiança

Verficada per Feefo

3 months ago

Would recommend to others

Very good very informative answered all my questions

Buddy Pet Insurance

3 months ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Alyce Letcher

Verficada per Feefo

AUS

3 months ago

Què Alyce Letcher va dir sobre Buddy Pet Insurance:

Easy peasy

Easy application process to keeping my little man covered and protected from life’s mishaps.

Buddy Pet Insurance

3 months ago

Hi Alyce, It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover was made easy. Thank you for taking the time to let us know about your experience, we really appreciate it! Kind regards, Alisa

Courtney Darcy

Verficada per Feefo

AUS

3 months ago

Què Courtney Darcy va dir sobre Buddy Pet Insurance:

Outstanding

The lady I spoke to was so lovely and helped me understand everything! She explained in depth and was a very pleasant experience

Buddy Pet Insurance

3 months ago

Hi Courtney, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Client de confiança

Verficada per Feefo

3 months ago

Good

Good informative - friendly phone manner, listened well

Buddy Pet Insurance

3 months ago

Client de confiança

Verficada per Feefo

3 months ago

Buddy Pet insurance

As I have only interacted with the online information, while it is informative I find a bit of word salad could be removed. However it is generally a good service.

Buddy Pet Insurance

3 months ago

Hi there, Thank you for reaching out and sharing your feedback with us, we are sorry for any dissatisfaction caused during your experience. In saying this, we really appreciate hearing from our customers and hearing your open and honest feedback. We are always looking at ways we can enhance the service we provide and have passed your feedback on to the relevant department. Kind regards, Alisa

Client de confiança

Verficada per Feefo

3 months ago

Brilliant customer service

Very personable and brilliantly explained in detail.

Buddy Pet Insurance

3 months ago

Hi there, It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover. Thank you for taking the time to share your experience with us, we really appreciate it. Kind regards, Alisa

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