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Ressenyes de Brooks Braithwaite | Opinions d'atenció al client per a | {{merchantUrl}} Feefo

Mostrant 954 ressenyes

Client de confiança

8 years ago

everything was fine

Tim

Brooks Braithwaite

8 years ago

Hello,

Thank you for the kind review.

It is always nice to know when someone is happy with the service!

If you need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

8 years ago

Què Trusted Customer va dir sobre Brooks Braithwaite:

Great services

Petplan give good service for my pet sitting business

Tim

Brooks Braithwaite

8 years ago

Hello Miss Hills,

Thank you very much for the lovely review.

It is always extremely nice to hear when someone is happy with our product and service!

If you need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

8 years ago

Què Trusted Customer va dir sobre Brooks Braithwaite:

Claim for vet visit

It was very quick and easy to settle the claim

Hayley

Brooks Braithwaite

8 years ago

Hi Louise,

Thank you so much for taking the time to leave your positive review.

We understand that running a business can be difficult especially when faced with the worry of a poorly pet.

We hope you have a nice day!

The Petplan Sanctuary Claims Team.

Client de confiança

8 years ago

Happy with service, they even paid out on something I missed in claim form.

The whole process took too long. I think if I had not chased up the claim i would still be waiting. That said the staff were very friendly, courteous and pleasant to deal with. The claim was paid in...

Llegeix més

Tim

Brooks Braithwaite

8 years ago

Hello,

Thank you for taking the time to leave your review. We are sorry to hear that the claim took longer than expected, here at Petplan Sanctuary it is our aim to process all of the claims as quickly as possible as we understand that making a claim can be stressful and inconvenient.

It is lovely to hear your kind words about the team and we are happy that once you spoke to us the claim was dealt with quickly.

Thanks again!

The Petplan Sanctuary Claims Team.

Trusted Customer

8 years ago

Què Trusted Customer va dir sobre Brooks Braithwaite:

So easy to get this insurance, would deffo use again and recommend to friends. :-)

Tim

Brooks Braithwaite

8 years ago

Hello Mrs Lawrence,

Thank you very much for the lovely review.

It is always nice to hear when someone would recommend us and found the process easy!

If you need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

8 years ago

Què Trusted Customer va dir sobre Brooks Braithwaite:

yes would recommend.

Tim

Brooks Braithwaite

8 years ago

Hello Ms Hemstock,

Thank you very much for the kind review.

It is lovely to hear that you would recommend us to others!

If you need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

8 years ago

Què Trusted Customer va dir sobre Brooks Braithwaite:

Better, cheaper and quick service

I would recommend this service and buy from this company on a regular basis. Quick far cheaper than Vets. All round good experience.

Tim

Brooks Braithwaite

8 years ago

Hello Mr & Mrs McAdam,

Thank you very much for the amazing review!

It is really nice to hear that you would recommend us to others and enjoy the overall experience.

If you need anything at all in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Client de confiança

8 years ago

Excellent

Tim

Brooks Braithwaite

8 years ago

Hello,

Thank you very much for your review.

It is always nice to hear when customers think our service is excellent!

If you need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Client de confiança

8 years ago

Excellent experience

Daisy was very patient with my endless questions, and answered all knowledgeably and fully.

Tim

Brooks Braithwaite

8 years ago

Hello,

Thank you very much for the lovely review.

It is so nice to hear that you were happy with the service provided. I will be sure to feed this back to Daisy and make her aware of your lovely words!

If you need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team

Client de confiança

8 years ago

Your customer service over the phone

I've had pet plan insurance for almost a year now and was very pleased with everything up until now. I called to speak to an advisor recently, to add something to my policy. He was very abrupt,...

Llegeix més

Daisy

Brooks Braithwaite

8 years ago

It was lovely to speak to you this morning, we’re sorry to hear that you were made to feel this way and hope that we have resolved this for you. We genuinely care about our customers here and will be using your comments to feedback to our team.

Have a lovely day and please don't hesitate to get in touch with us if we can help you with anything else.

Kind Regards

Daisy

PetPlan Sanctuary Team

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