The gillet I ordered had to be returned because it was too short.
A refund was given without quibble and reasonably promptly.
The original delivery was a bit slow but this was in the pre Christmas...
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Brookes UK Ltd.
Brookes UK Ltd.
15 years ago
Good morning Steve
Sorry to hear that you had to return the gilet as it was too short
but reading your comments the refund was actioned for you which is what we aim to achieve- a speedy refund process- as well as a usually rapid delivery ( weather permitting) system.
Thank you for your feedback on this as all comments help us deliver
a smoother process.
Kind regards
Kay Prendergast
Head of Customer Services
Good morning mr Batt
Sorry to hear your comments concerning the T shirts but you have ordered the lowest priced t shirt which is a value t shirt usually
worn for promotional reasons. If when ordering in the future go for the higher priced t shirt as the quality will convey the price.
kind regards
Kay Prendergast
Head of Customer Services
Ressenyes sobre un producte
Data de la compra: 16/12/2010
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Client de confiança
Verficada per Feefo
15 years ago
good service quick delivery reasonably priced
Ressenyes sobre un producte
Data de la compra: 14/12/2010
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Client de confiança
Verficada per Feefo
15 years ago
Reasonable prices, excellent quality goods and very good service and delivery.
I think Brookes is an excelent company giving value for money goods. The web site is easy to navigate, although I feel there should be provision to order online goods with a loga. Obviously the logo...
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Ressenyes sobre un producte
Data de la compra: 16/12/2010
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Client de confiança
Verficada per Feefo
15 years ago
fast efficient service. Product exactly as described. Very pleased.
Ressenyes sobre un producte
Data de la compra: 14/12/2010
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Client de confiança
Verficada per Feefo
15 years ago
products are excellent quality,and excellent,quick delivery
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Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
