This is showing as being delivered on 26th March, we haven't had any direct communication from you to say this hasn't been received and we have a POD from DHL. Please can you contact us directly at customer.services@bradshawsdirect.co.uk so we can forward the POD and get this resolved for you? Thank you
delivery issues as stated. have been using Bradshaw's for 20 years & this was the worst service
Rachel McGuigan
Bradshaws Direct
5 months ago
I'm really sorry your delivery was delayed, unfortunately delays with the couriers can occur (though thankfully it is rare) however as this was ordered the same week as Easter and the two Bank Holidays, the delay was further impacted by this. It's a shame as a long standing customer of over 20 years you have left us a review of only 2 stars for our service, i can only assume you have been happy with our service in the past to continue coming back to us all these years and whilst we understand a bad experience with our couriers is a reflection on us, it feels a little unfair. I'm glad to see you are now in receipt of your order, and i hope the 20 previous years of good service is enough to convince you to give us another chance :)
Ressenyes sobre un producte
Rachel McGuigan
Bradshaws Direct
5 months ago
This section of the feedback is for the product only and unfortunately this feedback is regarding the delivery service. We are almost always available to contact for delivery updates if there are any issues with the courier we strongly recommend reaching out to us first as we are usually able to resolve things much quicker than contacting the couriers directly. We are open 6 days a week so easily reachable for any queries regarding delivery delays.
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
