Ressenyes de Bluecrest Wellness

Good afternoon, Thank you for your kind words. We really appreciate the encouragement and your support. If you ever have any questions or need any further assistance, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI). Warm regards, Thomas

Good afternoon, Thank you for your kind words. We really appreciate the encouragement and your support. If you ever have any questions or need any further assistance, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI). Warm regards, Thomas

Good afternoon, Thank you for getting in touch. I understand you’re waiting for your Vitality points to be added. Bluecrest does not directly apply Vitality points. Our role is to provide the assessment and confirm completion; Vitality then calculate and apply the points to your account. This process can take up to 30 days from the date of your assessment. If it has been longer than this or you would like an update on the status, we would recommend contacting Vitality directly, as they are best placed to assist with points-related queries. If you need any confirmation from us to support your enquiry with Vitality, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI). Warm regards, Thomas

Good afternoon, Thank you for taking the time to share your feedback. We’re really pleased to hear that you found the printed results booklet so useful and that it was easy to understand and helpful to share with your family. It’s great to know the booklet arrived within the expected timeframe and met your expectations. If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI). Warm regards, Thomas

Good afternoon, Thank you for taking the time to share your feedback. We’re really pleased to hear that the Health Assessment Specialist talked you through each test clearly and provided a good experience. If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI). Warm regards, Thomas

Good afternoon, Thank you for taking the time to share your feedback. I’m really sorry to hear about the experience you’ve had, and I completely understand how frustrating and disappointing this must have been for you. We appreciate that you waited several weeks for your initial appointment, paid for additional tests on the day, and were then informed that the blood samples were lost. Having to rebook, facing limited availability that doesn’t fit with your schedule, and being asked to return for further blood tests is understandably inconvenient and upsetting. I also appreciate how receiving a printed report with multiple results marked as unavailable would feel like a waste, particularly when you were still waiting for key outcomes. This is certainly not the experience we aim to provide, and I’m very sorry for the disruption and inconvenience caused, including the additional trips and repeated blood draws. We would really like the opportunity to review your case in full, discuss the appointment availability, and look at how we can best support you in getting the remaining tests completed as smoothly as possible. Please do get in touch with our Customer Service Advisors so we can look into this for you and work towards a resolution. You can reach the team on 0808 175 0253 (UK) or 1800 937 028 (ROI), and they will be happy to assist. Warm regards, Thomas

Good afternoon, Thank you for taking the time to share your feedback. We’re really pleased to hear that you found the tests well carried out and that Fiona provided a competent, friendly and reassuring experience. It’s completely understandable to feel unsure about how best to proceed after receiving your report, especially given your past experiences with your GP practice. While many customers do choose to share their results with their NHS GP, we appreciate that this may not always feel comfortable or straightforward for everyone. If it would be helpful, we do offer optional GP consultations where an independent GP can review your results with you and talk through what they mean, as well as discuss possible next steps. This can help you feel more confident and informed before deciding whether or how to raise the findings with your NHS practice. Alternatively, some customers use the report as a personal guide for monitoring trends and making lifestyle adjustments, without immediate GP follow‑up, where appropriate. If you’d like to talk through your options or get some guidance on what steps might suit you best, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI). Warm regards, Thomas

Good afternoon, Thank you for taking the time to share your feedback. We’re really pleased to hear that the staff looked after you so well during your assessment and helped put you at ease. We understand your comments regarding the raised blood pressure reading on the day. As you mentioned, this can happen due to white coat syndrome, where blood pressure readings are higher in a clinical setting but normal at home. It’s reassuring to hear that your readings were normal both before and after your appointment, and your explanation makes complete sense. If you ever have any questions about your results or would like further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI). Warm regards, Thomas