Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Blacks | Opinions d'atenció al client per a | https://www.feefo.com/reviews/blacks Feefo

RN

Roy Nallathamby

5 years ago

Què Roy Nallathamby va dir sobre Blacks:

Cheap and efficient

Data de la compra: 21/06/2019

3

Client de confiança

5 years ago

Good experience

Bought online and arrived on time. Packaged well.

Ressenyes sobre un producte

Data de la compra: 17/10/2019

3

Client de confiança

5 years ago

They need to get the manufacturers of Brasher trousers to put the CORRECT SIZE on the item. I've returned the incorrectly sized item on the 5th May 2020 via Collect Plus using the Pre Paid label...

Llegeix més

Mollie

Blacks

5 years ago

Hello, Thank you for your review. I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now bee resolved for you. We really hope this experience has not put you off from shopping with us in the future as we value your custom highly. Many thanks. Mollie, Blacks Online Review Team

Data de la compra: 22/04/2020

3

SF

Simon Fletcher

6 years ago

Què Simon Fletcher va dir sobre Blacks:

Not all items have arrived. Delivery service unable to deal with the issue apparently and I've been waiting nearly two weeks for Black's to come back to me

Jack

Blacks

6 years ago

Hello Simon, Thank you for taking the time to review us. I am sorry to hear that you are yet to receive all of your order. I have emailed you, if you could please look at this it would be appreciated. Kind Regards, Jack, Blacks Online Review Team.

SF

Simon Fletcher

5 years ago

6 weeks and my order has still not arrived. Please could someone help me? I actually want to buy more things but am obviously not which is costing you money and frustrating me Thanks for helping My mobile is 07785-392617 All best, Simon

Ressenyes sobre un producte

Data de la compra: 21/04/2020

3

DM

Dean May

5 years ago

Què Dean May va dir sobre Blacks:

A reply would be nice

I still have not received the item, received a refund or received a reply from you about where this product is. I just want my money back so I can actually buy myself the watch that I want

Mollie

Blacks

5 years ago

Hello Dean,Thank you for your review.I am sorry to hear that you have not yet received your order.So I am able to look into this further for you, please email your order details to us on: customercare@blacks.co.uk quoting reference: #11481312 in the subject.Many thanks.Mollie,Blacks Online Review Team

Ressenyes sobre un producte

Data de la compra: 22/04/2020

9

AL

Alison

5 years ago

Què Alison va dir sobre Blacks:

Great service, prompt delivery. Will certainly order from Blacks again

Ressenyes sobre un producte

Data de la compra: 24/03/2020

0

Client de confiança

5 years ago

Great Service, ordered a few jackets, delivery was quick...picked the one I liked and returned...simples.

Data de la compra: 22/04/2020

0

BT

Brett Thompson

5 years ago

Què Brett Thompson va dir sobre Blacks:

Good service and reasonable delivery. However the item has already broken and I’ll be looking to return it which is a pain!

Ressenyes sobre un producte

Data de la compra: 20/04/2020

1

MJ

Malcolm Jones

5 years ago

Què Malcolm Jones va dir sobre Blacks:

Very poor service

I firstly did not receive my order- which I was told had got lost. I was then told it would be sent by Royal Mail and it still has not arrived. Emails are not answered ! I placed this order and was...

Llegeix més

Mollie

Blacks

5 years ago

Hello Malcolm, Thank you for your review. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now been dealt with by our customer care team. Please be assured that we value your custom highly and would love to see you return. We hope to see you again soon. Many thanks. Mollie, Blacks Online Review Team

Data de la compra: 13/04/2020

3

GA

George Adams

5 years ago

Què George Adams va dir sobre Blacks:

Satisfied

Great and very well informed throughout

Ressenyes sobre un producte

Data de la compra: 16/04/2020

0

Ressenyes de Blacks

Hi-Gear Hg Turin Recliner GryMés ressenyes d’aquest producte (1)Veure la pàgina del producteGreat chair, good quality

Hi-Gear Tripod BbqMés ressenyes d’aquest producte (1)Veure la pàgina del productehas not arrived would love to review

Eurohike Eh 4p Picnic Table SilvMés ressenyes d’aquest producte (10)Veure la pàgina del productehas not arrived would love to review

Garmin Gar Fenix 5 SapphireMés ressenyes d’aquest producte (40)Veure la pàgina del producteCouldn't tell you haven't actually had the luxury of receiving the item, I want a refund!

Camelbak Cb Crux 2l Reservoir BlueMés ressenyes d’aquest producte (2)Veure la pàgina del producteLove this Camelbak. Used it several times, no leaks, works great with my Berghaus rucksack. So much easier than having to stop to pull out a water bottle

Grangers Grs M G20 Trek MorMés ressenyes d’aquest producte (1)Veure la pàgina del producteThese are good insoles but not suitable for long distances. 5 miles - no problem. 14 miles - I ended up with horrific blisters around both heels that are still there over 2 weeks on.

Eurohike Eh Cairns 3 Dlx Nfall MblMés ressenyes d’aquest producte (1)Veure la pàgina del producteI’ve only used it twice and one of the guy ropes has already snapped off so I’ll be looking to return it

Topeak Tp Wedge Aero Qr MedMés ressenyes d’aquest producte (2)Veure la pàgina del producteSlightly bigger than expected but means can fit more than just spare tube making it very useful for longer rides

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?